Senior/ Lead Solution Engineer - Commercial (GB)

Salesforce; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join an innovative team as a Senior/Lead Solution Engineer, where you'll drive transformation for customers by delivering tailored AI, Data, and CRM solutions. This role is pivotal in guiding clients through their journey, leveraging your expertise to present compelling solutions that address unique business challenges. You'll collaborate with dynamic teams, engage with decision-makers, and contribute to continuous improvement initiatives. If you're passionate about technology and eager to make a significant impact in a forward-thinking environment, this opportunity is perfect for you.

Qualifications

• Proven experience in solution engineering and consultancy roles.
• Strong communication skills with a focus on customer needs.

Responsibilities

• Develop and deliver innovative custom solutions for business needs.
• Coordinate the entire solution cycle with high-performing teams.

Skills

Solution Engineering

Consultancy

Presentation Skills

Communication Skills

Time Management

Problem Solving

Technical Knowledge

Education

Degree or equivalent experience

Job description

Senior/ Lead Solution Engineer - Commercial (GB)

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Description
We are looking for an outstanding Senior/Lead Solution Engineer to join our Commercial Industries Solution Engineering team, focused on our General Business customer segment.

What is a Senior Solution Engineer?
Also known as a ‘Presales Consultant’, ‘Sales Consultant’, or ‘Sales Engineer’, the Solution Engineer is responsible for owning the solutions throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. Solution Engineers are part of the UKI Sales team and are experts who work alongside their colleagues, participate in building our team culture and support their aligned sales team to create AI, Data, and CRM solutions for new prospects and customers. To accomplish this, you should have a strong desire to set the vision translating business objectives into enticing and practical recommendations. The Solution Engineer acts as a trusted advisor to our customers while aiding the customer’s transformational journey. In addition to working on sales opportunities and supporting marketing events, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce. We are seeking a candidate who embodies Salesforce’s core values: Trust, Customer Success, Innovation, and Equality.

Your Responsibilities:

1. To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value.
2. Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
3. Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
4. To fully understand and clearly articulate the benefits of Salesforce to customers at every level, examples include; Administration/IT Staff, managers and "C" level executives.
5. Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
6. Display initiative, self motivation and deliver high quality results along with meeting all expectations.

Experience:

1. Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
2. Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
3. Solid oral, written, presentation and interpersonal communication and relationship skills.
4. Proven time management skills in a dynamic team environment.
5. Ability to work as part of a team to solve problems in dynamic, energising environments.
6. Inquisitive, practical and passionate about technology and sharing knowledge.
7. Likes to be the first to know something and to understand why and how things happen.
8. Good at searching out information and experimenting, loves to concentrate on a particular topic and to solve puzzles.
9. Good at explaining ideas and finding ways to keep people’s attention.
10. Willing and able to travel occasionally.
11. Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.