Senior/ Lead Solution Engineer - Commercial (GB)

ENGINEERINGUK; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Solution Engineer to join their dynamic team. In this pivotal role, you will leverage your expertise to develop innovative solutions that address customer needs and enhance their experience with cutting-edge CRM and AI technologies. You will collaborate closely with various teams, presenting compelling solutions to key decision-makers and acting as a trusted advisor throughout the sales cycle. If you are passionate about technology and eager to make a meaningful impact in the business landscape, this opportunity is perfect for you.

Qualifications

• Experience in solution engineering, consultancy, and delivering software solutions.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Develop and deliver innovative custom solutions to address business needs.
• Coordinate the solution cycle with high-performing teams.

Skills

Solution Engineering

Consultancy

Presentation Skills

Communication Skills

Time Management

Problem Solving

Education

Degree or equivalent proven experience

Tools

Salesforce

Job description

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Sector: Data Science, Technology

Role: Senior Executive

Contract Type: Permanent

Hours: Full Time

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Description
We are looking for an outstanding Senior/Lead Solution Engineer to join our Commercial Industries Solution Engineering team, focused on our General Business customer segment.

What is a Senior Solution Engineer?
Also known as a ‘Presales Consultant’, ‘Sales Consultant’, or ‘Sales Engineer’, the Solution Engineer is responsible for owning the solutions throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. Solution Engineers are part of the UKI Sales team and are experts who work alongside their colleagues, participate in building our team culture and support their aligned sales team to create AI, Data, and CRM solutions for new prospects and customers. The Solution Engineer acts as a trusted advisor to our customers while aiding the customer’s transformational journey.

Your Responsibilities:

1. To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value.
2. Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
3. Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
4. To fully understand and clearly articulate the benefits of Salesforce to customers at every level, including Administration/IT Staff, managers, and "C" level executives.
5. Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
6. Display initiative, self-motivation, and deliver high-quality results while meeting all expectations.

Experience:

1. Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
2. Track record of solution engineering, consultancy, delivery, or training success for a software solution organization. We are open to a variety of backgrounds for the role.
3. Solid oral, written, presentation, and interpersonal communication and relationship skills.
4. Proven time management skills in a dynamic team environment.
5. Ability to work as part of a team to solve problems in dynamic, energizing environments.
6. Inquisitive, practical, and passionate about technology and sharing knowledge.
7. Good at searching out information and experimenting, loves to concentrate on a particular topic and to solve puzzles.
8. Good at explaining ideas and finding ways to keep people’s attention.
9. Willing and able to travel occasionally.
10. Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Accommodations

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We are a recognized Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Posting Statement

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Company

About Us
We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You.

Our Commitment to Equality
At Salesforce, our commitment to driving equality and greater business value does not waver.

Disability Inclusive Workplace
At Salesforce, we strive to create a workplace that is inclusive and accessible for all.