Senior IT Technician

GLF Schools; East Hagbourne; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development

Pension scheme

Generous holiday entitlement

Flexible working options

Wellbeing support

Staff benefits

Job summary

GLF Schools is seeking a proactive Senior IT Technician to support Aureus School and GLF schools in the Didcot area. You will deliver first and second-line IT support, troubleshoot diverse issues, support technology rollouts, and help ensure IT services boost teaching and learning.

You will work closely with school staff and the Trust IT team across Surrey and Oxfordshire, with occasional travel to other GLF Schools.

Qualifications

• 1-2 years of experience in a similar IT support role.
• Experience with hardware and software installation, configuration and deployment.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Experience in an educational environment.
• Understanding of ITIL, service delivery and project delivery.
• Experience supporting stakeholders at different levels.

Responsibilities

• Provide first and second-line IT support and troubleshoot a wide range of issues.
• Support rollout of new technologies and help ensure IT services enhance teaching and learning.

Skills

IT support

Troubleshooting

Communication

Independent worker

Teamwork

Educational environment

Job description

We are seeking a proactive and enthusiastic Senior IT Technician to join the GLF Schools IT Team, supporting Aureus School and other schools across the Didcot area when required.

You will provide first and second-line IT support, troubleshoot a wide range of technical issues, support the rollout of new technologies, and help ensure IT services enhance teaching and learning. You'll work closely with local school staff, the wider Trust IT team, and senior IT colleagues across Surrey and Oxfordshire.

What we're looking for

• 1-2 years' experience in a similar IT support role
• Experience with hardware and software installation, configuration and deployment
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team
• Experience in an educational environment
• Understanding of ITIL, service delivery and project delivery
• Experience supporting stakeholders at different levels

This is a site-based role at Aureus School, Didcot, with occasional travel to other GLF Schools and Trust training events. A full UK driving licence is helpful but not essential if you can meet the travel requirements of the role.

As part of a growing Multi-Academy Trust of 43 schools, you'll benefit from the following:

• excellent career development opportunities
• a competitive pension scheme
• generous holiday entitlement
• flexible working options
• wellbeing support
• access to staff benefits

The Details:

Hours: 36 hours per week, 52 weeks per year

Start Date: ASAP

Interview Date: TBC