Senior IT Systems Admin: M365 & Cloud Infra Lead

Tagged Resources Recruitment specialists supplying Fashion, Beauty, Food and Home; Bedford; On-site; GBP 50,000 - 70,000; Full time

Job summary

Tagged Resources Recruitment specializes in fashion, beauty, food and home sectors and seeks an IT Systems Administrator in Bedford to manage and support a Microsoft 365 environment across multiple tenants for about 25 users.

This is a senior, hands-on role responsible for improving the environment, leading new initiatives, security, and organisation-wide infrastructure. It includes on-call support, asset management, and collaboration with external partners.

Qualifications

• Proven experience in Microsoft 365 administration (Exchange Online, Teams, SharePoint, Entra ID).
• Strong knowledge of Intune and endpoint management.
• Experience with IT asset lifecycle management and planning.
• Familiarity with Microsoft Defender and cybersecurity practices.

Responsibilities

• Administer Microsoft 365 services across multiple tenants, including Exchange Online, Teams, SharePoint, and Entra ID.
• Implement, configure and manage endpoint devices using Microsoft Intune, with compliance and lifecycle planning.
• Oversee IT asset management: tracking, valuation, depreciation, and upgrade/replacement planning.
• Handle onboarding and offboarding processes for employees, ensuring smooth IT transitions.
• Monitor and respond to security threats using Defender and Intune; manage malware and attack mitigation.
• Provide first-line user support and manage the internal IT helpdesk, including reporting and ticket resolution.
• Maintain and optimise internet and Wi-Fi infrastructure, including QoS management.
• Support projects and company-wide IT initiatives; develop relationships with external support partners.
• Drive continual improvement of IT infrastructure, processes, and user experience.
• Manage online identities, DNS records, websites, and API/app registrations.
• Implement Conditional Access policies for improved security controls.
• Implement a cloud-based print server; upgrade network cabinet, firewall, and switches.
• Install Wi-Fi for warehouse, enable handheld devices and scanners.

Skills

Microsoft 365 administration

Exchange Online

Teams

SharePoint

Entra ID

Intune

Endpoint management

Cybersecurity practices

DNS management

PowerShell scripting

Documentation

ITIL knowledge

Multi-tenant administration

Tools

Microsoft Defender

Intune

PowerShell

Job description

Tagged Resources Recruitment specializes in fashion, beauty, food and home sectors and seeks an IT Systems Administrator in Bedford to manage and support a Microsoft 365 environment across multiple tenants for about 25 users.

This is a senior, hands-on role responsible for improving the environment, leading new initiatives, security, and organisation-wide infrastructure. It includes on-call support, asset management, and collaboration with external partners.