Senior IT Support Technician - Assistant Manager

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the UK is seeking a Senior IT Support Technician to enhance their IT network. The role involves managing software infrastructure and collaborating with IT providers to ensure top-tier support. Ideal candidates will have extensive experience in IT support, particularly in financial services, and strong project delivery skills.

Qualifications

• At least 5 years' experience in IT support, applications, or infrastructure.
• Specialist knowledge of software and applications in financial services.

Responsibilities

• Administration, maintenance, and monitoring of software infrastructure.
• Ensuring operational excellence and high customer service levels.

Skills

Operating Systems

Software

Applications

Customer Service

Project Delivery

Job description

Fantastic opportunity available for a Senior IT Support Technician to join our client and take on a key role in providing the highest quality support to the business ensuring that the IT network is fit for purpose leveraging appropriate technology efficiently and effectively. Key responsibilities will include but are not limited to taking responsibility for the administration, maintenance and monitoring of software infrastructure and applications, ensuring operational excellence, and working with the outsourced managed IT provider to ensure a high level of customer service.

The ideal candidate must have at least 5 years' experience working within either an IT, applications or infrastructure support function with specialist knowledge of operating systems, devices, software and applications (particularly those used within financial services). You must have the ability to build strong collaborative relationships and have relevant and practical experience in delivering multiple small IT projects.

Great opening with a supportive and employee focused firm - contact us today to be considered!

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