Senior IT Operations Engineer, Enterprise Engineering

Vanta; London; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Vanta is searching for an IT Operations Engineer to support their teams by managing the day-to-day IT operations and improving processes. The role requires hands-on experience with SaaS tools, effective communication skills, and the ability to work in a hybrid office environment. Vanta offers competitive salary and benefits, including comprehensive health coverage and generous leave policies.

Benefits

100% covered medical, dental, and vision benefits

16 weeks paid parental leave

Health & wellness stipend

Remote workspace stipend

Commuter benefits

Pension matching

25 days of PTO per year

Unlimited sick time

8 company paid holidays

Qualifications

• Experience with SaaS tools and identity management.
• Strong communication skills for technical support.
• Experience supporting macOS environments.

Responsibilities

• Support day-to-day IT needs, manage helpdesk requests.
• Establish IT operation policies and workflows.
• Develop strong relationships with business stakeholders.

Skills

Communication

Customer relationship management

Problem-solving

SaaS tools

Identity and access management

Collaboration

Tools

Google Workspace

Okta

Jamf

Job description

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At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

The Enterprise Engineering (EE) team is an employee-facing team with a mission to provide Vantan's with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are.

This role will be the first point of contact for our international Vantan's and ensure that every Vantan gets the support they need regardless of their timezone.

What you'll do as an IT Operations Engineer at Vanta:

• Support the day-to-day IT needs of our Vantan's such as helpdesk requests, onboarding, access management, and asset management
• Help establish appropriate policies and best practices for IT operations
• Help create processes and workflows that are scalable, repeatable, and most importantly - secure
• Manage installations, upgrades, and configurations of our company-owned devices
• Work with cross-functional stakeholders to identify areas of opportunity within the IT space
• Develop and nurture strong customer relationships with key business stakeholders to identify areas of opportunity for improvements
• Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows

How to be successful in this role:

• Communicate clearly and confidently, translating technical issues into approachable language
• Provide timely, thoughtful support with a strong focus on the end-user experience
• Bring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectively
• Understand identity and access management best practices, ideally with experience using Okta
• Be comfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience)
• Collaborate effectively across teams, building strong relationships with partners in People, Security, Workplace, and other key teams
• Thrive in fast-paced, high-growth environments with shifting priorities
• Take initiative and operate effectively with minimal oversight
• Ability to work in our London office in a hybrid setting (3 days a week)

What you can expect as a Vantan:

• Industry-competitive salary and equity
• 100% covered medical, dental, and vision benefits with dependents coverage
• 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)
• Health & wellness stipend
• Remote workspace stipend
• Commuter benefits for team members who attend the office
• Pension matching
• 25 days of PTO per year and unlimited sick time
• 8 company paid holidays
• Virtual team building activities, lunch and learns, and other company-wide events!

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA, and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check—is essential. Thousands of companies rely on Vanta to build, maintain, and demonstrate their trust—all in a way that's real-time and transparent.