Senior IT Manager

SailGP; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

SailGP is seeking a Senior IT Manager to lead and optimize our IT strategy across global locations, with a strong focus on Mac-based environments and seamless tech operations for a fast-paced sports enterprise.

You will drive security, policy development, vendor management, and IT budgeting while delivering reliable infrastructure and user support for a multi-site organisation. London/Southampton based, on-site role.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field and equivalent experience.
• Proven IT management experience, preferably in sports/entertainment.
• Strong leadership and team management skills.
• Strong Mac knowledge (80% Mac-based).
• Excellent knowledge of IT systems, networking, security, and infrastructure.
• Project management experience including budgeting and resource allocation.
• Familiarity with emerging technologies in sports/entertainment.
• IT certifications (e.g., ITIL, PMP, CISSP, Jamf, Apple, Google Workspace) desirable.

Responsibilities

• Develop and execute the IT strategy aligned with the organisation's goals, providing direction, guidance and support.
• Create and maintain IT policies.
• Oversee management and maintenance of IT infrastructure across multiple locations.
• Ensure availability, reliability and security of all IT systems and equipment.
• Implement and enforce security protocols to protect data.
• Evaluate, select and collaborate with technology vendors and service providers; manage SLAs.
• Develop and manage IT department budget and expenses.
• Lead IT projects from conception to completion, including budgeting and timelines.
• Manage technology upgrades and integration with entertainment systems.
• Provide technical end-user support and timely issue resolution.
• Onboarding and offboarding users.
• Process tickets via Freshservice.

Skills

Leadership

Mac knowledge

IT management

Budgeting

Education

Bachelor's degree in Computer Science or related field

Tools

Jamf

Kandji

Freshservice

Google Workspace

Job description

About

The Rolex SailGP Championship is the most exciting racing on water, where anything can happen in short, adrenaline fueled battles between national teams at iconic stadium destinations worldwide. Top athletes fly in identical high-tech F50 catamarans faster than the wind, at speeds in excess of 100km/h (60mph). Founded in 2018, SailGP is one of the world’s fastest-growing sports and entertainment properties, now in its sixth season.

SailGP is a global organisation with defined values that shape the culture of its team – Deliver Quality and Consistency; Evolve with Focus; Make it Count; Stand Together and Strike a Balance.

Summary

We are looking for an experienced Senior IT Manager with a strong background in information technology, policies and procedure and a passion for the world of sports and entertainment. The ideal candidate will be responsible for managing, maintaining, and innovating our IT infrastructure, ensuring seamless technology operations for our organisation. This role is critical in enhancing our staff experience, optimising internal processes, and maintaining data security.

Key Responsibilities

• Develop and execute the IT strategy aligned with the organisation's goals, providing direction,
  guidance, and support.
• Creating and maintaining IT Policies
• Oversee the management and maintenance of the organisation's IT infrastructure, including
  servers, networks, and cloud services across multiple locations.
• Ensure the availability, reliability, and security of all IT systems and equipment.
• Implement and enforce security protocols to protect sensitive data and information.
• Evaluate, select and collaborate with technology vendors and service providers, negotiating contracts and ensuring service level agreements are met.
• Develop and manage the IT department budget and expenses, optimising resources for cost efficiency and to identify areas for cost saving opportunities.
• Lead IT projects from conception to completion, including budgeting, resource allocation,
  and timeline management.
• Manage technology upgrades and integration with entertainment systems.
• Provide technical support to end-users and resolve IT-related issues in a timely manner.
• Onboarding and offboarding users
• Completion of service tickets via Freshservice
• Mobile Device Management via Jamf & IRU (formerly Kandji)
• Managing the Google Workspace
• Asset management.
• Maintaining office technology through MSP/NAAS
• Networking troubleshooting.
• Proactively address security risks.
• Stay up-to‑date on industry best practices

Person Specification

• Bachelor's degree in Computer Science, Information Technology, a related field or the equivalent industry experience.
• Proven experience in IT management, preferably in the sports and entertainment industry.
• Strong leadership and team management skills.
• Strong Mac knowledge, as 80% is Mac-based
• Excellent knowledge of IT systems, networking, security, and infrastructure.
• Project management expertise, including budgeting and resource allocation.
• Familiarity with emerging technologies and their applications in the sports and entertainment sector.
• IT certifications (e.g., ITIL, PMP, CISSP, JAMF, Apple, GoogleWorkspace) are desirable.
• Proficient organisational, prioritisation, and administrative skills
• Able to communicate confidently and adapt communication style according to the needs of the stakeholder
• Able to work independently but values working collaboratively as part of a team
• Enjoys a fast-paced, start-up environment
• Comfortable working with multiple stakeholders across multiple departments (global & local)

Location

London and Southampton, United Kingdom

SailGP is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, equity and inclusion.