Senior IT Infrastructure Engineer

Vital Energi; Darwen; On-site; GBP 65,000 - 85,000; Full time

Job summary

Vital Energi in Blackburn is seeking a Senior IT Infrastructure Engineer to design, implement, and maintain robust IT systems across the business. You will ensure high availability, security, and performance while supporting day-to-day operations and strategic infrastructure projects.

You will mentor colleagues, coordinate with third-party suppliers, organize upgrades, and manage backup/recovery. The role demands virtualization, networking, identity, storage, and cloud experience with occasional

Qualifications

• Proven experience in second-line IT support and infrastructure management.
• Strong knowledge of virtualization, networking, and cloud services.
• Security-conscious with experience in endpoint and network security.

Responsibilities

• 2nd Line Troubleshooting / Executive IT Support
• Proactively monitor and remediate incidents using approved tools
• Mentoring / Escalation for internal team members
• Ensure Security and privacy of networks and computer systems
• Ownership of systems
• Liaising with 3rd party suppliers
• Organise and schedule upgrades and maintenance without deterring others
• Backup and recovery ownership
• Maintain clear documentation of issues, resolutions, and changes

Skills

2nd line IT support

IT security awareness

Tools

Windows 10/11

Mac OS

Hyper-V

VMware

Proxmox

Cisco Networking

Cisco CLI

VLANs/WAN/VPN/MPLS

Okta / Microsoft Entra

NetApp Ontap

NetApp Eseries

Veeam Backup

Azure

Office 365

Mimecast/CrowdStrike

Fortinet / Meraki

Teams / Webex

Job description

Senior IT Infrastructure Engineer

Would you like to be part of Vital Energi’s Strategy of Growth?

The Opportunity:

If so, we’re looking for an experienced and driven Senior IT Infrastructure Engineer to join our dynamic IT team at our Head Office, Blackburn. You will be responsible for implementing, maintaining, and optimizing the organization’s IT infrastructure to ensure high availability, performance, and security of critical systems and services.

This role ensures that IT systems are secure, reliable, and scalable to meet the ongoing needs of the business. The engineer supports both day-to-day operations and long-term infrastructure projects, contributing to system improvements, automation efforts, and technical troubleshooting to maintain optimal performance and availability across all IT services.

Who are Vital Energi?

Vital Energi is a leading provider of renewable energy infrastructure and systems to the public and private sectors. We support Hospitals, Universities, New Build Developments, Towns & Cities, as well as Industrial and Commercial clients to reduce their carbon emissions and improve the efficiency of their buildings. Vital Energi’s Vision is ‘to protect our planet for future generations’. We are doing this by enabling the UK’s Net Zero targets.

The Role:

• 2nd Line Troubleshooting / Executive IT Support
• Proactively monitor and remediate incidents using approved tools and practices.
• Mentoring / Point of Escalation for internal team members
• Ensure Security and privacy of networks and computer systems
• Ownership of systems
• Liaising with 3rd party suppliers.
• Organise and schedule upgrades and maintenance without deterring others from completing their work
• Backup and recovery ownership
• Maintain clear and accurate documentation of issues, resolutions, and changes, ensuring timely stakeholder communication
• Out of hours work will be required.

The Person:

Here at Vital Energi we use the following Technology:

• End user compute applications – Windows 10, 11 / Mac OS
• Server – (phone number removed)
• Hypervisor Technologies, Hyper‑V, VMware & Proxmox
• Experience with Cisco networking hardware
• Networking – Cisco CLI, VLANs, WAN, VPN, MPLS
• Identity – Okta / Microsoft Entra
• Storage – NetApp Ontap & Eseries
• VEEAM backup and replication
• Strong Azure and Office 365 knowledge
• Security – Mimecast, CrowdStrike, Cisco Umbrella, Rapid 7, BitLocker, Cisco Meraki / Fortinet
• Telephony – Teams / Webex / Poly & Logitech conferencing systems

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.

Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time‑limited permission or conditions attached to their right to work in the UK.