Senior Interaction Designer

Scrumconnect; Greater London; On-site; GBP 55,000 - 85,000; Full time

Job summary

Scrumconnect Consulting is seeking a Senior Interaction Designer to craft clear, accessible journeys for public services in the UK. You will translate research and policy into user-friendly interfaces while collaborating with researchers, content designers, and developers.

The role focuses on designing complex digital services, prototyping rapidly, and ensuring accessibility through WCAG 2.2 AA standards, with strong user research grounding your decisions.

Qualifications

• Significant experience as an interaction designer for digital services.
• Prototyping skills using GOV.UK Prototype Kit, Figma or HTML/CSS.
• Experience designing for accessibility and inclusion.
• Experience in multidisciplinary agile teams.
• Ability to base design decisions on user research and data.
• Clear communication with technical and non-technical colleagues.
• UK government or public sector experience.
• Experience taking services through GDS service assessments.
• Designing complex transactional or caseworking services.

Responsibilities

• Design user journeys, flows and interfaces for complex digital services.
• Prototype ideas quickly from sketches to coded or high-fidelity prototypes.
• Work with user researchers to test designs and act on findings.
• Use and contribute to design systems, including GOV.UK Design System.
• Ensure designs meet WCAG 2.2 AA accessibility standards.
• Collaborate with developers to ensure designs are built as intended.
• Explain and defend design decisions to the team and senior stakeholders.
• Support and mentor other designers.

Skills

Interaction design

Prototyping

Accessibility

Agile teams

User research

Communication

Public sector experience

GDS service assessments

Multidisciplinary collaboration

Tools

GOV.UK Design System

GOV.UK Prototype Kit

Figma

HTML/CSS

Job description

London, United Kingdom

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.

We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

About the Role

We are looking for a Senior Interaction Designer to design clear, accessible journeys for public services. You will turn research and policy into interfaces that people can use first time, working closely with researchers, content designers and developers.

Key Responsibilities

Design user journeys, flows and interfaces for complex digital services.

Prototype ideas quickly, from sketches to coded or high-fidelity prototypes, and iterate based on research.

Work with user researchers to test designs and act on what you learn.

Use and contribute to design systems, including the GOV.UK Design System and its patterns.

Make sure designs meet WCAG 2.2 AA accessibility standards.

Work with developers to make sure designs are built as intended.

Explain and defend design decisions to the team and senior stakeholders.

Support and mentor other designers.

Essential Skills and Experience

Significant experience as an interaction designer on digital services.

Strong prototyping skills, for example in the GOV.UK Prototype Kit, Figma or HTML/CSS.

Experience designing for accessibility and inclusion.

Experience working in multidisciplinary agile teams.

Ability to base design decisions on user research and data.

Clear communication with technical and non-technical colleagues.

UK government or public sector experience.

Experience taking services through GDS service assessments.

Experience designing complex transactional or caseworking services.

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.

We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.