Senior Integration Business Analyst

Sysco; Ashford; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Private medical

Pension

Wellbeing support

Employee discounts

Job summary

Sysco is seeking an experienced Senior Integration Business Analyst to bridge business and technology teams across ERP, CRM, and data platforms. You will gather, document, and translate integration requirements into scalable, secure solutions to support Sysco's digital transformation.

You will lead workshops, interviews, and discovery sessions with stakeholders, define interfaces, data mappings, and business rules, and support API design, testing, and deployment to improve operational efficiency

Qualifications

• Extensive experience as a Business Analyst, Systems Analyst, or Integration Business Analyst.
• Ability to gather and document business and functional requirements for integration initiatives.
• Strong understanding of end-to-end business processes, system integration and enterprise landscapes.

Responsibilities

• Gather, analyse and translate integration requirements across ERP, CRM, Finance, HR, Supply Chain, and analytics platforms.
• Define interfaces, data mappings and business rules; support API and integration design activities.
• Facilitate workshops/interviews/discovery sessions with stakeholders to validate requirements.
• Support SIT/UAT and deployment activities to ensure business adoption.

Skills

Stakeholder engagement

Workshop facilitation

Data flow analysis

API integration

REST APIs

JSON

XML

Analytical thinking

Communication

Tools

Middleware platforms

Job description

We are seeking an experienced Senior Integration Business Analyst to support the delivery of enterprise-wide integration solutions across a complex application landscape. Acting as the bridge between business and technology teams, you will identify, analyse, document, and translate integration requirements into scalable, secure, and effective solutions that support our digital transformation agenda.

We are offering a hybrid working contract with 3 days per week in our Sysco Hemel Hempstead, or Ashford, Kent office. Flexibility will be required for travel around the Sysco offices across GB and occasional travel to EU may be required.

Working closely with business stakeholders, Enterprise Services, Solution Architects, Integration Architects, and delivery teams, you will ensure data, process, and system integration requirements are clearly defined, aligned to business objectives, and delivered in line with enterprise standards. Through effective analysis and stakeholder engagement, you will help improve operational efficiency, data quality, customer experience, and data-driven decision-making across the organisation.

You will work across a broad portfolio of projects involving ERP, CRM, Finance, HR, Supply Chain, Data & Analytics, and third-party platforms, partnering with both business and technical teams to gather requirements, support solution design, and help deliver successful integration outcomes.

The role requires strong stakeholder engagement skills, including facilitating workshops, interviews, and discovery sessions to understand business needs and validate functional and non-functional requirements. You will analyse business processes, system interactions, data flows, and integration dependencies, identifying opportunities to improve processes through automation and integration.

Working with architects and technical teams, you will define integration requirements, document interfaces, data mappings, and business rules, and provide the business context needed to support API and integration design activities. You will act as a trusted advisor between business and technology teams, helping to resolve competing priorities, communicate complex concepts clearly, and ensure stakeholders remain engaged throughout project delivery.

You will also support testing and implementation activities by defining acceptance criteria, participating in System Integration Testing (SIT) and User Acceptance Testing (UAT), validating solutions against requirements, supporting defect resolution, and helping drive successful deployment and business adoption.

To be successful in this role, you will have extensive experience as a Business Analyst, Systems Analyst, or Integration Business Analyst, with a proven track record of gathering and documenting business and functional requirements and supporting integration initiatives across multiple enterprise systems. You will have a strong understanding of end-to-end business processes, system integration, and enterprise application landscapes, along with experience working collaboratively with both business and technical stakeholders to deliver successful technology solutions.

A solid understanding of API-based integrations and enterprise integration concepts is essential, together with experience documenting system interfaces, data flows, and business rules.

Knowledge of REST APIs, JSON, XML, web services, and integration or middleware platforms will be highly advantageous. Strong analytical, communication, and stakeholder management skills, combined with the ability to influence and build relationships across all levels of the organisation, will be key to success in this role.

What you’ll receive:

• Car Allowance of £5500 per annum
• Single Private Medical Cover
• Flexible Time Off: Take advantage of the option to purchase additional annual leave.
• Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family.
• Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term.
• Exclusive Discounts: Enjoy access to Sysco Perks, where you’ll find discounts on everything from gym memberships to your weekly grocery shop.
• Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices.
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.

Additional Information

At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.