Senior Intapp Implementation Engineer

Harbor; United Kingdom; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

Harbor is seeking a Senior Intapp Implementation Engineer to lead design, configuration and delivery of Intapp solutions for legal-sector clients. The role collaborates with IT, Risk and Compliance, Finance and legal teams to translate business needs into secure, practical matter-management solutions.

You will own complex workstreams, guide technical decisions, and support delivery teams in a hands-on capacity, ensuring high-quality configurations and documentation across the matter lifecycle.

Qualifications

• At least five years of hands-on experience implementing, configuring or significantly enhancing Intapp products.
• Experience delivering Intapp solutions in a law firm or comparable professional-services environment.
• Proven participation in multiple implementation or major enhancement projects with responsibility for solution design and delivery.
• Strong working knowledge of one or more Intapp products (e.g., Intake, Conflicts, Open, Time, Walls, Flow, Integrate).
• Experience translating business requirements into technical solutions for Risk, Compliance, Finance or legal workflows.
• Experience with integrations between Intapp and other enterprise systems.
• Confident in leading workshops and managing stakeholders while explaining technical choices clearly.
• Experience planning testing, deployments, upgrades and post-go-live support.

Responsibilities

• Lead end-to-end Intapp implementation work from discovery through deployment and post-go-live support.
• Design and enhance workflows, forms, rules and configurations for intake, conflicts, risk and compliance processes.
• Advise clients on solution options, product capabilities and trade-offs.

Skills

Intapp implementations

Stakeholder management

Workflow design

System integrations

Cloud readiness

Upgrades and migrations

SQL / APIs / integration platforms

Agile delivery

Job description

Harbor is looking for a Senior Intapp Implementation Engineer to lead the design, configuration and delivery of Intapp solutions for legal-sector clients. You will work with client stakeholders across IT, Risk and Compliance, Finance and legal teams to turn business needs into secure, practical solutions across the matter lifecycle.

This is a hands-on role for someone with substantial experience implementing and enhancing Intapp products in a law-firm environment. You will take ownership of complex workstreams, guide technical decisions and support other members of the delivery team.

What you’ll do:

• Lead end-to-end Intapp implementation work, from discovery and requirements through solution design, configuration, testing, deployment and post-go-live support.
• Design and enhance workflows, forms, rules and application configurations for client and matter intake, conflicts, risk and compliance, time recording or related processes.
• Advise clients on solution options, product capabilities, design trade-offs and implementation approach.
• Configure and support relevant Intapp products, such as Intapp Intake, Conflicts, Open, Time, Walls, Flow and Integrate.
• Plan and oversee integrations with legal finance, document management and other business systems, including integration testing and defect resolution.
• Lead workshops with business and technical stakeholders; document requirements, process flows, functional designs and technical specifications.
• Plan and coordinate system testing, user acceptance testing, data validation, training, deployment and business readiness.
• Troubleshoot complex issues and work with client teams and Intapp support to resolve product or implementation problems.
• Identify opportunities to improve workflows, controls, data quality and user experience.
• Provide technical guidance to junior engineers and contribute to delivery standards, documentation and estimates.
• Support upgrades, migration planning and cloud readiness where required.

What we’re looking for:

• At least five years of hands-on experience implementing, configuring or significantly enhancing Intapp products.
• Experience delivering Intapp solutions in a law firm or comparable professional-services environment.
• Proven participation in multiple implementation or major enhancement projects, with responsibility for solution design and delivery.
• Strong working knowledge of one or more Intapp products, such as Intake, Conflicts, Open, Time, Walls, Flow or Integrate. Depth in a core product is essential; experience across several products is an advantage.
• Experience designing workflows and translating Risk, Compliance, Finance or legal business requirements into technical solutions.
• Experience with integrations between Intapp and other enterprise or legal-sector systems.
• Confidence leading workshops, managing stakeholders and explaining technical choices clearly.
• Experience planning or carrying out testing, deployments, upgrades and post-go-live support.
• Strong troubleshooting, documentation and analytical skills.
• Intapp cloud migration or cloud readiness work.
• Legal finance or document management platforms such as Aderant or iManage.
• SQL, APIs, reporting tools or integration platforms.
• Conflicts management, ethical walls, information barriers, client due diligence or AML workflows.
• Agile delivery, project governance or mentoring other engineers.

How success will be measured:

You will deliver reliable Intapp solutions that meet agreed business and control requirements, communicate risks and decisions clearly, and leave clients with supportable configurations and useful documentation.

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.