Senior Insights & Innovation Lead

HeliosX

United Kingdom

Hybrid

GBP 90,000 - 130,000

Full time

9 days ago

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Benefits offered by this job

Generous equity allocations

Annual leave allowance

Private health insurance

Pension scheme

Enhanced parental leave

Cycle-to-work

Electric car scheme

Dermatica and MedExpress products free

Home working allowance

Headspace subscription

Job summary

HeliosX seeks an experienced Insights leader to shape the future of its consumer health products and services. You will run discovery, test concepts and pricing, and turn insights into decisions that steer launches and iterations.

You will partner with senior leaders across the Physical Product and Customer Value teams to embed evidence in strategy. You'll build the early Insights function, triangulate qualitative and quantitative data with commercial metrics, and manage external panels and

Qualifications

7+ years in consumer, customer or proposition insight, ideally in-house in a D2C, subscription or physical + digital business.
Evidence that research shaped real launch decisions, with outcomes for customers and the business.
Builds the commercial case alongside the customer case and weighs fit with the wider portfolio.

Responsibilities

Lead upstream discovery research to uncover unmet needs and opportunities across products, experiences and services.
Run horizon scanning and foresight to spot trends for the innovation pipeline.
Design and run concept testing and willingness-to-pay / price testing using mixed methods.
Generate insights to shape product positioning and campaigns for the right customers.