Senior Insight Officer

British Red Cross; England; Hybrid; GBP 37,614 - 39,905; Full time

Benefits offered by this job

Flexible working

36 days annual leave

Up to 6% contributory pension

Learning & Development opportunities

Employee benefits platform

Job summary

A leading humanitarian organization in the UK is seeking a Senior Insight Officer to lead and manage insightful projects. The ideal candidate will deliver clear insights that inform strategic decisions and will support vulnerable individuals in crisis situations. Responsibilities include designing engaging insight products, analyzing data, and conducting qualitative research. The role offers flexible working arrangements and a generous benefits package including 36 annual leave days and a contributory pension scheme.

Qualifications

• Strong knowledge of research methods, including literature reviews and expert interviews.
• Excellent project management skills to balance multiple priorities and deadlines.
• Ability to synthesise information rapidly from diverse sources.

Responsibilities

• Leading and managing insight projects from start to finish.
• Designing and producing insight products that communicate key ideas.
• Analysing and interpreting data to deliver actionable findings.

Skills

Research methods

IT skills

Project management

Data analysis

Communication skills

Tools

Canva

Job description

Join to apply for the Senior Insight Officer role at British Red Cross

Salary: £37,614 to £39,905 per annum (plus ILW, if residing & working in London)

Contract: Permanent

Are you passionate about turning evidence into action that shapes strategy and services across the UK and beyond?

Do you thrive on delivering insight that drives decisions and makes a real difference to people’s lives?

As a Senior Insight Officer, you’ll lead the creation and delivery of high-quality insight and analysis that informs strategic decisions across the British Red Cross. Working closely with teams across the organisation, you’ll manage projects from start to finish, ensuring insights are clear, actionable, and timely. You’ll design and produce engaging insight products, conduct qualitative research, and provide expert advice to senior leaders. This role calls for someone who can balance multiple priorities, communicate complex ideas simply, and champion best practice in evidence-based decision-making. Your work will help shape services and strategies that support people who are vulnerable to crisis in UK and internationally.

What will a day in the life of a Senior Insight Officer involve?

• Leading and managing insight projects from start to finish, ensuring deadlines and quality standards are met.
• Designing and producing insight products that communicate key ideas clearly and visually.
• Analysing and interpreting data to deliver actionable findings for decision‑makers.
• Responding quickly to requests for insight on emerging issues and complex situations.
• Working with colleagues across the organisation to turn evidence into practical solutions.
• Conducting interviews and qualitative research to gather expert perspectives.

To be a successful Senior Insight Officer, what will you need?

• Strong knowledge of research methods, including literature reviews and expert interviews.
• Advanced IT skills, with the ability to create visually engaging outputs using tools like Canva.
• Excellent project management skills to balance multiple priorities and deadlines.
• Ability to synthesise information rapidly from diverse sources.
• Proven skill in delivering clear, concise analysis that informs action in complex situations.

Interested? The closing date for applications is 23:59 on Monday 19th January 2026. Interviews are expected to take place at the end of January/start of February.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you’ll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders