Senior Inside Sales Representative

TripAdvisor, Inc.; Greater London; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Flexible work environment

Lunch vouchers

Diversity & inclusion programs

Life & Disability Insurance

Parental leave

Job summary

TheFork is seeking a high-performing sales professional to drive new business in the UK. This desk-based role lets you own your pipeline from contact to close, prospecting restaurants via cold calls and outbound outreach, and delivering product demos to showcase TheFork solutions.

Fluent English, 5+ years in high-volume outbound sales, and a proven ability to manage the full sales cycle with strong negotiation and autonomy are essential.

Qualifications

• Fluent in English; additional languages are a strong advantage
• 5+ years of experience in high volume sales, with a strong track record in outbound or inside sales roles (there are no inbound)
• Proven experience managing full sales cycle independently, consistently meeting or exceeding targets
• Excellent communication and negotiation skills with the ability to create urgency and close over the phone with ease
• Confidence to pitch via the phone on the office floor in front of your peers & other stakeholders
• Ability to operate autonomously in a competitive and fast-paced environment
• Strong commercial mindset with the ability to look at opportunities with a long-term and business first approach

Responsibilities

• Prospecting restaurants via cold calls and outbound outreach
• Conducting virtual meetings and product demos to present TheFork products and services
• Managing your own pipeline from first contact to closing
• Negotiating and closing deals in a competitive environment
• Following up consistently with prospects to move deals forward
• Support onboarding and ramp-up of new hires
• Share best practices and contribute to team performance improvement
• Act as a role model in terms of activity levels, pipeline management, and execution
• Provide informal support to managers on day-to-day operational topics when needed

Skills

Outbound sales experience

Full sales cycle

Communication skills

Negotiation skills

Autonomy

Cold calling

Tools

CRM systems

Google Workspace

Job description

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

In the UK, we operate in a fast-paced and highly competitive market, where success requires strong execution, resilience, and commercial drive.

This role is a high-performance, target-driven sales position, focused on new business acquisition, where you will own your pipeline, consistently deliver results, and contribute to the development of the wider team.

This is a desk-based role focused on outbound sales activity.

Your day-to-day will include:

• Prospecting restaurants via cold calls and outbound outreach
• Conducting virtual meetings and product demos to present TheFork products and services.
• Managing your own pipeline from first contact to closing
• Negotiating and closing deals in a competitive environment
• Following up consistently with prospects to move deals forward
• Support onboarding and ramp-up of new hires
• Share best practices and contribute to team performance improvement
• Act as a role model in terms of activity levels, pipeline management, and execution
• Provide informal support to managers on day-to-day operational topics when needed

This is a highly proactive new business role focused on self-generated pipeline and outbound prospecting. Success in this position comes from consistency, ownership, and the ability to build strong commercial relationships in a fast-paced environment.

What success looks like:

First 60 days:

• Quickly ramp on product knowledge and sales pitch
• Build a strong and structured pipeline
• Close deals early and demonstrate ability to operate autonomously

After first 60 days:

• Consistently achieve or exceed monthly targets
• Maintain strong pipeline coverage and activity levels (65+ calls per day/10+ meetings per week)
• Contribute to team performance through knowledge sharing and support

Who you are:

You must meet these essential qualifications:

• Fluent in English; additional languages are a strong advantage
• 5+ years of experience in high volume sales, with a strong track record in outbound or inside sales roles (there are no inbound)
• Proven experience managing full sales cycle independently, consistently meeting or exceeding targets
• Excellent communication and negotiation skills with the ability to create urgency and close over the phone with ease
• Confidence to pitch via the phone on the office floor in front of your peers & other stakeholders
• Ability to operate autonomously in a competitive and fast-paced environment
• Strong commercial mindset with the ability to look at opportunities with a long-term and business first approach

You can impress with the following:

• A self-starter mindset, with a strong sense of ownership and accountability
• A genuine passion for hospitality, with an interest in digital products and technology.
• A competitive nature, at TheFork, we strive to be the best.
• Natural willingness to support others
• Confidence using digital tools, including Google Workspace; experience with CRM systems is a plus

What we offer you:

• Competitive fixed salary and uncapped comission
• Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• Lunch vouchers available 3 working days per week (delivered to the office only)
• International teams and a multicultural environment spanning 11 offices across Europe
• Highly inclusive working environment
• Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
• Continuous learning and development programs
• Free access to the Calm app to help you build resilience wherever you are in your mental health journey
• Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• Life & Disability Insurance at no cost to the employee
• Amazing offices with dining, a coffee point on each floor, and leisure area

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [e-mail]. Our HR team will review the request and respond accordingly.