Senior Infrastructure Services Manager VMware, Microsoft & Linux

TieTalent; North East; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm based in the UK is seeking a Senior Infrastructure Services Manager. This role demands a highly skilled leader with expertise in VMware, Microsoft, and Linux systems. Responsibilities include managing complex incidents, providing L3 support, and driving automation within hybrid environments. Candidates must hold or be eligible for high-level UK government security clearance and have over 5 years of relevant work experience.

Qualifications

• 5+ years of relevant work experience, with at least 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Must hold or be eligible for high-level UK government security clearance.

Responsibilities

• Manage complex incidents and drive automation.
• Deliver L3 support for VMware environments.
• Administer Linux servers and troubleshoot OS-level issues.
• Troubleshoot Microsoft platforms including Azure and SQL Server.
• Support infrastructure projects and initiatives.

Skills

VMware: vSphere, NSX-T/V, SRM

Microsoft: Azure, SCCM, Intune

Linux: RHEL, CentOS, Ubuntu

Problem-solving

Data analysis

Bash, Python, Ansible

Education

Bachelor's degree in a relevant field

5+ years relevant work experience

Tools

Terraform

Docker

Kubernetes

Job description

Senior Infrastructure Services Manager VMware, Microsoft & Linux

TieTalent, Newcastle upon Tyne, England, United Kingdom

Overview

Summary: We are seeking a highly skilled infrastructure leader with extensive experience across VMware, Microsoft, and Linux ecosystems. This role blends deep technical expertise with operational leadership, supporting enterprise-grade virtualization, cloud, and server platforms. You will manage complex incidents, drive automation, and ensure platform resilience across hybrid environments. The successful candidate must be a sole UK national and hold or be eligible for high-level UK government security clearance (DV). Location: Erskine or Newcastle. Work Mode: Hybrid/Remote flexibility with 24x7 rotational support.

Responsibilities

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.


• Deliver L3 support for VMware environments: vSphere, vSAN, NSX-T/V, VCF, Tanzu Kubernetes Grid.


• Administer Linux servers (RHEL, CentOS, Ubuntu) and troubleshoot OS-level issues, containers, and automation.


• Troubleshoot Microsoft platforms including Azure, SCCM/Intune, SQL Server, Active Directory, and Windows Server.


• Support VMware Site Recovery Manager (SRM) and Aria Suite tools (vRealize Operations, Automation, Log Insight).


• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.


• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.


• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.


• Participate in the development of infrastructure documentation, including incident reports and configuration details.


• Apply deep technical knowledge and critical thinking to address complex infrastructure-related problems.


• Follow established best practices and standards in infrastructure service delivery.


• Coordinate with vendors (e.g., Microsoft) and internal stakeholders to meet SLA targets and minimize escalations.


• Participate in rotational 24x7 support and weekend standby for critical issues.

Required Skills & Technologies

• VMware: vSphere, NSX-T/V, SRM; vSAN, VCF, Tanzu; Aria Suite (vRealize); PowerCLI, vRO, Terraform; Networking fundamentals.


• Microsoft: Azure, SCCM, Intune; SQL Server, Active Directory, ADFS; Windows Server, Hyper-V; Azure AD, Debugging Tools; SLA & escalation management.


• Linux: RHEL, CentOS, Ubuntu; Bash, Python, Ansible; Docker, Kubernetes; Systemd, YUM/APT; CI/CD familiarity.

Basic Qualifications

• Bachelors degree in a relevant field or equivalent combination of education and experience.


• Typically 5+ years of relevant work experience, with at least 2 years in a similar role.


• Proven experience in infrastructure technology analysis.


• Proficiencies in data analysis and problem-solving.


• A continuous learner who stays abreast of industry trends and emerging technologies.

Preferred Qualifications

• Advanced degree in a relevant field.


• Certifications such as Cisco CCNA, AWS Certified Solutions Architect, CompTIA Security+, VMware VCP, Microsoft Expert, or RHCE.


• Experience in secure environments or government contracts.

Security Requirement

• Must hold or be eligible for high-level UK government security clearance.

Additional details

• Employment type: Contract


• Seniority level: Mid-Senior level


• Job function: Information Technology


• Industries: Technology, Information and Internet