Senior Infrastructure Operations Engineer - Technology CSC - Counter Terrorism Policing HQ

Metropolitan Police; Birmingham; On-site; Confidential; Full time

Job summary

The Metropolitan Police is looking for a Senior Infrastructure Operations Engineer to join their team east of Birmingham. This role involves managing infrastructure operations and providing technical support in a dynamic environment. Candidates should have experience with platform infrastructure and cloud technologies. This position offers a chance to work in a world-class Platform Services Team with attractive working conditions including compressed shifts and an opportunity to drive continuous improvement.

Qualifications

• Background in platform infrastructure or cloud support is necessary.
• Experience with relevant Microsoft technologies is desirable.
• Knowledge of container orchestration methods such as Kubernetes is a plus.

Responsibilities

• Manage operation of the Infrastructure Platforms.
• Provide technical support for National infrastructure.
• Monitor infrastructure to prevent issues.

Skills

Platform infrastructure support

Cloud platforms

Technical skills learning

Tools

Microsoft technologies including Active Directory, DHCP, DNS, SCCM

Kubernetes

Docker

Windows Server

Linux

VMware vSphere

Network and communication technologies

Job description

This role is aligned to the Senior Infrastructure Operations Engineer role set out within the Digital and Data Profession Capability Framework (DDAT).

You will join a team of Infrastructure Operations Engineers,located east of Birmingham, with easy access to the M6 and M42.This is a fantastic opportunity to assist in working within a world class Platform Services Team,providing technical support for the network, from 7am to 7pm on weekdays. Compressed shift patterns are available allowing a 4-day working week. You’ll also join an on-call rota, providing critical support, 24/7/365.

You will work on a variety of platforms and tools so having the ability to quickly learn technical skills are key to your success.

The ideal candidate will have:

• A background in platform infrastructure support or cloud platforms.

Key Tasks

• Manage the operation of the Infrastructure Platforms
• Provide technical support for National infrastructure relating to business as usual (BAU) and projects to ensure objectives are being met in line with CTP priorities.
• Ensure personal workload is effectively managed, prioritised and issues are escalated to line management, as necessary.
• Ensure adherence to required polices, standards, controls, and best practice.
• Create and utilise technical documentation to ensure all services are maintained and knowledge is shared.
• Proactively monitor infrastructure environments to help prevent issues arising
• Help drive continuous improvement across platformsto ensure security and reliability
• Ensure security procedures are followed, to comply with the relevant accreditation, procedures and/or guidance
• Deputise for Lead Infrastructure Operations Engineers as required.

Desirables

Experience of the following.

• Microsoft technologies including Active Directory, DHCP, DNS, SCCM
• Container orchestration technologies such as Kubernetes and Docker
• Windows Server, Linux and Desktop operating systems
• Broadcom’s VMware vSphere suite of products
• Server and infrastructure monitoring and automation tools
• Network and communication technologies including routing, switching, VOIP and/or video conferencing (Cisco preferred)
• Converged infrastructure and virtualisation

How to apply

To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 3rd July 2025.

www.metpolicecareers.co.uk