Senior Infrastructure Operations Engineer

Counter Terrorism Policing; Birmingham; On-site; GBP 50,000 - 56,000; Full time

Job summary

Join Counter Terrorism Policing as a Senior Infrastructure Operations Engineer, where you will support vital infrastructure services. This full-time role offers a starting salary of £53,459, with opportunities for growth and a keen focus on operational excellence. The ideal candidate will possess strong technical skills across a range of technologies including Microsoft products and container orchestration.

Qualifications

• Experience in platform infrastructure support.
• Knowledge of cloud platforms is beneficial.
• Ability to quickly learn technical skills.

Responsibilities

• Manage operation of infrastructure platforms.
• Provide technical support for national infrastructure.
• Monitor infrastructure environments to prevent issues.

Skills

Microsoft technologies

Container orchestration technologies

Windows Server

Linux

Server monitoring tools

Network technologies

Job description

Senior Infrastructure Operations Engineer

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Senior Infrastructure Operations Engineer

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Senior Infrastructure Operations Engineer - Technology CSC - Counter Terrorism Policing HQ

Salary: The starting salary is £53,459, which includes allowances totalling £2,928.

The salary is broken down as £ 50,531 basic salary, which will increase annually until you reach the top of the scale £55,103. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.

Location: East Birmingham

Job Summary

Counter Terrorism Policing (CTP) relies on a wide range of technologies. As a Senior Infrastructure Operations Engineer, you will support the Infrastructure services that underpin CTP operations to keep the country safe.

This role is aligned to the Senior Infrastructure Operations Engineer role set out within the Digital and Data Profession Capability Framework (DDAT).

You will join a team of Infrastructure Operations Engineers, located east of Birmingham, with easy access to the M6 and M42. This is a fantastic opportunity to assist in working within a world class Platform Services Team, providing technical support for the network, from 7am to 7pm on weekdays. Compressed shift patterns are available allowing a 4-day working week. You’ll also join an on-call rota, providing critical support, 24/7/365.

You will work on a variety of platforms and tools so having the ability to quickly learn technical skills are key to your success.

The ideal candidate will have:

• A background in platform infrastructure support or cloud platforms.

Key Tasks

• Manage the operation of the Infrastructure Platforms
• Provide technical support for National infrastructure relating to business as usual (BAU) and projects to ensure objectives are being met in line with CTP priorities.
• Ensure personal workload is effectively managed, prioritised and issues are escalated to line management, as necessary.
• Ensure adherence to required polices, standards, controls, and best practice.
• Create and utilise technical documentation to ensure all services are maintained and knowledge is shared.
• Proactively monitor infrastructure environments to help prevent issues arising
• Help drive continuous improvement across platforms to ensure security and reliability
• Ensure security procedures are followed, to comply with the relevant accreditation, procedures and/or guidance
• Deputise for Lead Infrastructure Operations Engineers as required.

Experience of the following.

• Microsoft technologies including Active Directory, DHCP, DNS, SCCM
• Container orchestration technologies such as Kubernetes and Docker
• Windows Server, Linux and Desktop operating systems
• Broadcom’s VMware vSphere suite of products
• Server and infrastructure monitoring and automation tools
• Network and communication technologies including routing, switching, VOIP and/or video conferencing (Cisco preferred)
• Converged infrastructure and virtualisation

How to apply

To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 3rd July 2025.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Government Administration

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