Senior Infrastructure Engineer: Cloud, Hybrid & AI Lead

Zest.; Bournemouth; Hybrid; GBP 47,000 - 52,000; Full time

Benefits offered by this job

Flexible + hybrid working

Learning & mentoring plan

24 days annual leave (+5 with long‑ten

Bonus scheme

Health & wellbeing support

Modern office near West Cliff Beach

Job summary

Zest Plan Bournemouth is seeking a Lead Infrastructure Engineer to act as the senior escalation point for infrastructure, cloud and IT support. This hands-on role offers influence to shape technology use, including AI, with space to bring in new tools as the team grows.

You will mentor junior engineers, maintain documentation, and drive automation and security best practices across on‑premise and cloud environments. Hybrid work available in the UK.

Qualifications

• Five+ years in 2nd/3rd line IT support or senior infrastructure role.
• Strong MS tech experience: Windows Server, M365, Azure, Entra ID, Intune, Exchange Online, SharePoint, Teams, OneDrive.
• Solid AD, DNS, DHCP, GPO, CA, MFA, RBAC and identity controls.

Responsibilities

• Act as senior escalation point for complex infra, cloud, networking, security, and end-user issues.
• Lead infra and IT projects across Microsoft 365, Azure, Windows Server, virtualization, networking, and security.
• Support and improve hybrid on‑premise and cloud environments.
• Mentor junior engineers and develop technical capability across the IT team.
• Maintain clear tech docs, processes and standards.
• Identify automation opportunities and introduce new technologies.
• Advise on secure, practical use of AI within the business.

Skills

Microsoft 365

Azure

Windows Server

Entra ID

Intune

Exchange Online

SharePoint

Teams

OneDrive

Active Directory

DNS

DHCP

Group Policy

MFA

RBAC

Networking

Security

VMware vSphere

Hyper-V

Documentation

Mentoring

Tools

VMware vSphere

Hyper‑V

Job description

Zest Plan Bournemouth is seeking a Lead Infrastructure Engineer to act as the senior escalation point for infrastructure, cloud and IT support. This hands-on role offers influence to shape technology use, including AI, with space to bring in new tools as the team grows.

You will mentor junior engineers, maintain documentation, and drive automation and security best practices across on‑premise and cloud environments. Hybrid work available in the UK.