Senior Infrastructure Engineer - 2yr FTC - Business Support (CTPSE)

Thames Valley Police; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Generous pension scheme

Annual leave entitlement

Job summary

Thames Valley Police is seeking a Senior Infrastructure Engineer to join its ICT team. The role is hands-on, focusing on developing, maintaining, and improving core infrastructure to ensure safe, secure, and efficient operations.

You will diagnose complex issues, restore services within SLAs, and deliver new infrastructure solutions to defined standards and project timelines. The role involves travel across the South East and working remotely from base, with strong collaboration across

Qualifications

• Senior Infrastructure Engineer with hands-on experience overseeing core infrastructure.
• Ability to diagnose and resolve complex infrastructure issues within target SLAs.
• Experience leading on delivering new or improved infrastructure to defined standards and timelines.

Responsibilities

• Lead on diagnosing and resolving complex infrastructure incidents.
• Maintain and improve core infrastructure to uphold security and reliability.
• Plan, scope, and deliver infrastructure projects to agreed standards and timelines.
• Travel across the South East to various sites and engage with stakeholders on-site and remotely.

Job description

Counter Terrorism Policing South East (CTPSE) brings together five South East police forces, working in close partnership with the UK Intelligence Community to protect the public and national security. The work we support is vital, fast-paced, and mission-critical.

To enable this, CTPSE has established a dedicated and growing ICT Team that delivers reliable, secure technology services alongside specialist and bespoke solutions that support modern policing. The Senior Infrastructure Engineer is a key, hands-on role within this team, responsible for developing, maintaining, and continuously improving core infrastructure to ensure the organisation operates safely, securely, and efficiently.

This role is suited to an experienced engineer who enjoys working directly with technology and making a tangible difference. You will lead on diagnosing and resolving complex infrastructure issues, ensuring services are restored within agreed SLAs, and delivering new or improved infrastructure solutions to defined technical standards and project timelines. A high level of ownership, attention to detail, and commitment to quality is essential.

You will be a strong team contributor with excellent communication skills, professionalism, and a collaborative approach, while also being comfortable working independently and taking technical ownership. The role includes travel across the South East, working remotely from base, and engaging confidently with colleagues and stakeholders on site.

The work is practical and varied, including equipment troubleshooting, installations, and work within server rooms and specialist technical environments. You will also be expected to support the wider ICT team when needed, occasionally assisting with desktop support or office refits during periods of increased demand. Flexibility, a willingness to get involved, and adherence to safety procedures are key; specialist tools and PPE will be provided where required.

You’ll also have proven experience supporting and building/managing ICT networks including inter-site links, server and data infrastructure and cryptography, and be highly confident with scoping, planning and leading the delivering technical solutions to agreed standards.

This is a rare opportunity to join a small but ambitious ICT team, supporting nationally important policing operations. We offer a supportive environment where enthusiasm is valued, learning is encouraged, while working with technologies that genuinely make a difference.

This role will require the post holder to travel frequently around the Kent, Surrey, Sussex, Hampshire and Thames Valley policing areas using provided transport, therefore a UK driving licence is essential.

You will be asked to demonstrate flexibility regarding working hours in line with operational demand and occasionally this may require working away from home. You will also be required to perform on-call arrangements for immediate response as required across the South East region

Due to the nature of our work, security is of paramount importance to us and therefore it will be necessary to pass and maintain vetting level DV together with a number of enhanced security checks. In order to achieve this, you must be a British National and have resided in the UK for the past ten years. Exemptions may apply for overseas or other diplomatic service (with HM Government), and studying abroad.

Please be aware that if successful there are limitations on travelling to a small number of countries once in post.

You can find more information about security vetting here.

Sunday 22nd November 2026 at 23:55hrs.

There will be an information session on 18th November 2026 at 18:00.

Interviews will be held on 1st December 2026

The leadership within CTPSE and SEROCU are actively committed to embedding and sustaining an inclusive culture that recognises and champions the diversity of our people, and promotes equity and equality so that everyone can succeed at work. The region is delivering this commitment through a long term strategy that takes a holistic and intersectional approach to wellbeing & inclusion. Our strategy is underpinned by the five strategic objectives;

• Inclusive Culture - We will create, embed, and continually develop an inclusive culture for our people.
• Engaged & Involved - We will ensure our people are engaged, involved, and listened to.
• Wellbeing - We will prioritise the wellbeing of our people.
• Representation - We will attract, recruit, retain and develop a diverse workforce.
• Inclusive by Design - We will ensure that inclusion is a core principle of our policies, products, and decisions.

We welcome applications from those interested in part time and flexible working, and encourage applications from our under represented communities.

Our people say that benefits include a good work/life balance, a supportive and welcoming place to work and excellent terms including a generous pension scheme and annual leave entitlement.

If you have any questions about the role, please contact [e-mail] quoting the Job Reference number 23500.

IMPORTANT: If you are already a Thames Valley Police (TVP) member of staff and you have been in your post for less than twelve months, your application must be supported by your line manager. We will require written confirmation from your line manager in order to proceed.

Shift allowance, on-call or other job related allowances from your previous role will not be protected unless they are attached to the new role.