Senior Infrastructure Engineer

Verra Mobility; Southampton; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Verra Mobility is seeking a Senior Systems Engineer to own and enhance our UK and international infrastructure. You will join a multinational IT team, managing Windows/Linux servers, cloud and hybrid environments, and driving security, reliability and performance improvements.

The role involves coordinating with Service Desk and global IT, relocating between Southampton/Slough offices and home, and delivering complex infra projects with ITIL-aligned processes.

Qualifications

• Substantial enterprise IT infrastructure experience with senior technical responsibilities.
• Strong Microsoft infrastructure experience; Linux, AWS and hybrid environments.
• Advanced troubleshooting across networking, virtualization, storage, firewalls, cybersecurity.
• Experience with PowerShell, monitoring, backup, DR and vulnerability management.
• Experience delivering infrastructure projects and resolving complex incidents using ITIL practices and ServiceNow.
• Relevant IT qualifications or equivalent professional experience.

Responsibilities

• Manage Windows and Linux servers, virtualization, storage, cloud and hybrid infrastructure.
• Support Azure, AWS, Microsoft 365, Active Directory and Entra ID environments.
• Diagnose and resolve complex infrastructure, network and connectivity issues, including Palo Alto and Fortinet firewalls.
• Lead technical escalations, root cause investigations and lasting solutions.
• Maintain infrastructure security, patching, access controls, monitoring, backup and disaster recovery.
• Deliver infrastructure upgrades, migrations, automation and continuous improvements.
• Collaborate with global IT teams, vendors and stakeholders, including planned out-of-hours maintenance and critical incident response.

Skills

Senior IT infrastructure

Microsoft infrastructure

Linux

AWS cloud

Networking & firewalls

ITIL & ServiceNow

PowerShell

Security & vulnerability

Education

IT qualification or equivalent

Tools

ServiceNow

VMware

Job description

Verra Mobility is a global smart mobility technology business with a clear purpose: making roads safer and journeys easier. We partner with governments and road authorities to deliver technology that improves road safety, encourages responsible driving and helps protect the communities who use our roads every day.

As a Senior Systems Engineer, you'll take ownership of complex infrastructure challenges while maintaining, securing and improving the systems supporting our UK operations and international business. Working alongside our Service Desk and global IT teams, you'll lead technical resolutions, deliver infrastructure projects and strengthen system reliability and performance.

Office attendance: Initially, you'll work from Southampton two days per fortnight. Following the planned relocation, you'll work three days per week in the Slough area office and two days from home. You'll need to be able to commute to both locations.

What you'll do

• Manage Windows and Linux servers, virtualisation, storage, cloud and hybrid infrastructure.
• Support Azure, AWS, Microsoft 365, Active Directory and Entra ID environments.
• Diagnose and resolve complex infrastructure, network and connectivity issues, including Palo Alto and Fortinet firewalls.
• Lead technical escalations, root cause investigations and lasting solutions.
• Maintain infrastructure security, patching, access controls, monitoring, backup and disaster recovery.
• Deliver infrastructure upgrades, migrations, automation and continuous improvements.
• Collaborate with global IT teams, vendors and stakeholders, including planned out-of-hours maintenance and critical incident response.

What you'll need

• Substantial experience in enterprise IT infrastructure or systems engineering, including senior technical responsibilities.
• Strong Microsoft infrastructure experience, with working knowledge of Linux, AWS and hybrid environments.
• Advanced troubleshooting skills across networking, virtualisation, storage, firewalls and cybersecurity.
• Experience with PowerShell, monitoring, backup, disaster recovery and vulnerability management.
• Experience delivering infrastructure projects and resolving complex incidents using ITIL practices and tools such as ServiceNow.
• A relevant IT qualification or equivalent professional experience.
• Desirable: \"Desirable: Relevant Microsoft, AWS, VMware, networking or ITIL certifications.

We welcome applications from people of all backgrounds and assess candidates against the requirements of the role. If you need reasonable adjustments at any stage of the recruitment process, please let us know.

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What's Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.