Senior Infrastructure Engineer

DWP Digital; Manchester; Hybrid; GBP 70,000 - 76,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Pension contribution

Job summary

DWP Digital in Manchester is seeking a Senior Infrastructure Engineer for Specialist Devices to help manage enterprise macOS environments and deliver cutting-edge device services. The role blends hands-on engineering with technical leadership across teams, focused on reliable, secure infrastructure.

The successful candidate will join a hybrid team, shaping device strategy and improving platforms like MacOS, Jamf and ChromeOS to support thousands of users across the UK.

Qualifications

• Significant experience of enterprise scale macOS or other operating systems.
• Significant experience of balancing complex and diverse customer needs, taking accountability for delivering high quality services that adhere to legal, regulatory and security standards.
• Significant experience of driving continuous improvement in processes, standards and ways of working across teams and engineering communities.
• Significant experience of challenging and influencing suppliers and peers on technology choices and design patterns, providing alternative recommendations to support effective decision making.
• Significant experience of providing technical leadership, coaching and mentoring junior Infrastructure Engineers, developing team capability and creating a culture of continuous learning, collaboration and high performance.

Responsibilities

• Manage macOS environments and explore new tech to deliver smart, user-focused solutions.
• Design and improve infrastructure products like MacOS, Jamf and ChromeOS.
• Provide third-line support and contribute to architecture decisions across enterprise environments.

Skills

macOS expertise

Enterprise-scale systems

Customer needs balancing

Continuous improvement

Technical leadership

Job description

Senior Infrastructure Engineer for Specialist Devices

Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

As a Senior Infrastructure Engineer for Specialist Devices for DWP Digital, you will be a member of a highly motivated team that constantly drives for excellence, delivering world class specialist devices and services.

DWP. Digital with Purpose.

We are looking for an Infrastructure Engineer for Specialist Devices to join our community of tech experts in DWP Digital.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth around £280bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Significant experience of enterprise scale macOS or other operating systems.
• Significant experience of understanding and balancing complex and diverse customer needs, taking accountability for delivering high quality services that adhere to legal, regulatory and security standards.
• Significant experience of driving continuous improvement in processes, standards and ways of working across teams and engineering communities.
• Significant experience of challenging and influencing suppliers and peers on technology choices and design patterns, providing alternative recommendations to support effective decision making.
• Significant experience of providing technical leadership, coaching and mentoring junior Infrastructure Engineers, developing team capability and creating a culture of continuous learning, collaboration and high performance.

You and your role

If you love solving tricky problems, working with cutting-edge kit, and making a real impact, this could be the role for you.

You'll be part of a close knit, collaborative team that supports thousands of users across the UK, from engineers building digital solutions to citizens using devices in Jobcentres. We manage macOS environments, explore new tech and deliver smart, user-focused solutions. You'll get stuck into everything from third-line support to designing and improving infrastructure products like MacOS, Jamf and ChromeOS.

We're looking for someone with solid technical experience in large enterprise environments, a curious mind, and a passion for making things better. If that sounds like you, come help us build smarter, faster and more reliable tech for the people who need it most.

Location:

You will join our brilliant digital hub in Manchester, which is right in the heart of the city centre, easily accessible by tram, bus or rail.

Hybrid Working:

We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay:

We offer competitive pay of up to £73,205

Pension:

You’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.

Holidays:

A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You’ll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.

And we have an award-winning environment and culture:

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards