Senior Infrastructure Engineer

Razorblue Group Ltd; Manchester; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

An innovative IT partner is seeking a Senior Infrastructure Engineer to join a dynamic team. This role emphasizes project delivery and customer satisfaction, requiring a strong foundation in networking and cloud technologies. The ideal candidate will thrive in a collaborative environment, delivering exceptional solutions while mentoring junior staff. With a focus on continuous learning, this position offers the opportunity to grow within a supportive culture that values development and teamwork. If you're passionate about technology and eager to make an impact, this is the perfect opportunity to advance your career.

Benefits

Flexible Working

25 Days Holidays + Public Holidays

Birthday Off

£2000 Referral Bonus

Enhanced Family Leave

Fully Funded Training

Two Paid Charity Days

Discounted Broadband

Life Insurance

Private Health Insurance

Qualifications

• Experience with Microsoft Azure and Office 365 management.
• Knowledge of public and private cloud technologies.
• Strong troubleshooting skills in networking and infrastructure.

Responsibilities

• Delivering implementation projects and creating documentation.
• Mentoring junior team members and planning successful projects.
• Providing excellent customer service and communication.

Skills

Networking

Infrastructure

Microsoft Certifications (CCNA, JNCP, MCSA, VCP)

Customer Service

Troubleshooting

Effective Communication

Cloud Experience (AWS, Azure)

Virtualisation

Security

Endpoint Support

Education

Relevant Networking Qualifications

Microsoft Certifications

Tools

Microsoft 365

Azure

VMware vSphere

Hyper-V

FreePBX

Mitel

Skype/Teams

Palo Alto

Cisco

Job description

razorblue role:

We are looking for a Senior Infrastructure Engineer - Consultingto join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Project Delivery (80%)

• Delivering implementation projects to our customers.
  
• Creating excellent documentation.
  
• Project handovers to service delivery.
  
• Implementing new technologies.
  
  Project Scoping Planning Training (20%)
  
  
• Internal training supporting staff members in their development
  
• Scoping and Planning successful projects
  
• Mentoring junior team members.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.

• Qualifications - Relevant networking, infrastructure and Microsoftqualifications (CCNA, JNCP, MCSA, VCP)
• Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manage
• Cloud - Experience with public and private cloud such as AWS and Azure
• Virtualisation - Maintaining and updating VMware vSphere and Hyper-V environments, including replication and failover
• VOIP - Experience supporting FreePBX, Mitel, Gamma, Skype/Teams VOIP systems
• Security -Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions.
• Windows Server - Installation and configuration
• Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters
• Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud)
• Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls
• Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support
• Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of £45,000-£50,000per annum depending on skills and knowledge
• Hybrid working
• Flexible working to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient process, we ask that recruitment agencies refrain from contacting us regarding our vacancies.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies.