Senior Infrastructure Engineer

Allscreens Nationwide Ltd; Fareham; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Civil Service Pension 28.97%

Holiday entitlement 25 days + 8 bank/1

Flexible working options

Job summary

The Maritime and Coastguard Agency seeks a Senior Infrastructure Engineer to provide technical guidance, governance and assurance across server, hosting and platform infrastructure. Internally titled Lead IT Systems Engineer – Infrastructure, the role sits in IT Support and ensures core IT services remain secure, resilient and aligned to business needs.

You will oversee infrastructure operations, manage incidents, contribute to projects and drive continual improvement across on-premises and

Qualifications

• Experience providing technical leadership for server, hosting, storage and disaster recovery infrastructure.
• Experience with MSP governance, service improvement and incident management.
• Familiarity with Microsoft 365, Azure, Active Directory, Entra ID and server infrastructure.

Responsibilities

• Provide technical leadership and oversight for MCA server, hosting, storage, backup and disaster recovery infrastructure.
• Collaborate with MSP to ensure maintenance, monitoring, patching, capacity management and lifecycle planning.
• Act as a senior escalation point for infrastructure incidents, problems and service requests.
• Lead, advise and coach IT colleagues, promoting knowledge sharing and shift-left activities.
• Work with architects to translate designs into operational services.
• Support project delivery by guiding tasks and deploying new or updated infrastructure.
• Maintain relationships with suppliers, partners and internal stakeholders to support service quality and continual improvement.
• Ensure infrastructure access, security controls and practices comply with policies and regulations.

Skills

Technical leadership

Leadership

Stakeholder management

Coaching IT colleagues

Incident management

Governance

Tools

Microsoft 365

Azure

Active Directory

Entra ID

Microsoft Server

Job description

Can you provide technical leadership, working closely with a Managed Service Provider across complex server, hosting and cloud infrastructure services?

Do you have experience managing infrastructure support, supplier performance and continual service improvement in a technical IT environment?

Have you worked with Microsoft 365, Azure, Active Directory, Entra ID, Microsoft Server infrastructure and third-party vendors?

If so, we’d love to hear from you!

The Maritime and Coastguard Agency (MCA) is seeking a Senior Infrastructure Engineer to provide technical guidance, governance and assurance across the organisation’s server, hosting and platform infrastructure. Internally, the role is named Lead IT Systems Engineer – Infrastructure. Working within the IT Support function, you will help ensure core IT services remain secure, resilient, stable and aligned to business needs. This is an opportunity to work closely with managed service providers, technical teams and internal users to support critical systems used across the MCA. You will oversee infrastructure operations, support incident and problem resolution, contribute to project delivery and drive continual improvement across on-premises and cloud-based environments.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

As a Senior Infrastructure Engineer, you will provide technical oversight of MCA’s server and hosting infrastructure, ensuring services delivered through the Managed Service Provider are maintained, monitored, patched and operated effectively. You will act as a senior escalation point for infrastructure support, contribute to project delivery and help ensure MCA systems remain secure, available and performing to expected standards.

Your responsibilities will include, but aren’t limited to:

• Providing technical leadership and oversight for MCA server, hosting, storage, backup and disaster recovery infrastructure.
• Working with the Managed Service Provider to assure infrastructure maintenance, monitoring, patching, capacity management and lifecycle planning.
• Acting as a senior escalation point for infrastructure incidents, problems and service requests, ensuring support is delivered within agreed targets.
• Leading, advising and coaching IT colleagues, supporting knowledge sharing and shift-left activity across support teams.
• Working with technical architects to translate infrastructure designs into effective operational services.
• Supporting project delivery by guiding technical engineering tasks and bringing new or updated infrastructure services into operation.
• Maintaining effective relationships with suppliers, partners and internal stakeholders to support service quality and continual improvement.
• Ensuring infrastructure access, security controls and operational practices comply with relevant policies, standards and regulations.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Senior Infrastructure Engineer

Company: Government Recruitment Service Salary: £44,241 - £44,241 Hours: Full-time Location: Fareham Job type: Permanent Posting date: 24 Aug 2026 Closing date: 10 Sept 2026

Summary

Can you provide technical leadership, working closely with a Managed Service Provider across complex server, hosting and cloud infrastructure services?

Do you have experience managing infrastructure support, supplier performance and continual service improvement in a technical IT environment?

Have you worked with Microsoft 365, Azure, Active Directory, Entra ID, Microsoft Server infrastructure and third-party vendors?

If so, we’d love to hear from you!

The Maritime and Coastguard Agency (MCA) is seeking a Senior Infrastructure Engineer to provide technical guidance, governance and assurance across the organisation’s server, hosting and platform infrastructure. Internally, the role is named Lead IT Systems Engineer – Infrastructure. Working within the IT Support function, you will help ensure core IT services remain secure, resilient, stable and aligned to business needs. This is an opportunity to work closely with managed service providers, technical teams and internal users to support critical systems used across the MCA. You will oversee infrastructure operations, support incident and problem resolution, contribute to project delivery and drive continual improvement across on-premises and cloud-based environments.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

As a Senior Infrastructure Engineer, you will provide technical oversight of MCA’s server and hosting infrastructure, ensuring services delivered through the Managed Service Provider are maintained, monitored, patched and operated effectively. You will act as a senior escalation point for infrastructure support, contribute to project delivery and help ensure MCA systems remain secure, available and performing to expected standards.

Your responsibilities will include, but aren’t limited to:

• Providing technical leadership and oversight for MCA server, hosting, storage, backup and disaster recovery infrastructure.
• Working with the Managed Service Provider to assure infrastructure maintenance, monitoring, patching, capacity management and lifecycle planning.
• Acting as a senior escalation point for infrastructure incidents, problems and service requests, ensuring support is delivered within agreed targets.
• Leading, advising and coaching IT colleagues, supporting knowledge sharing and shift-left activity across support teams.
• Working with technical architects to translate infrastructure designs into effective operational services.
• Supporting project delivery by guiding technical engineering tasks and bringing new or updated infrastructure services into operation.
• Maintaining effective relationships with suppliers, partners and internal stakeholders to support service quality and continual improvement.
• Ensuring infrastructure access, security controls and operational practices comply with relevant policies, standards and regulations.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.