Senior Incident Response & Resilience Lead

Financial Conduct Authority; Greater London; On-site; GBP 54,000 - 79,000; Full time

Benefits offered by this job

25 days annual leave

Pension (8–12%) and life assurance

Private healthcare

Volunteer programme

Flexible benefits scheme

Job summary

The Financial Conduct Authority invites applications for the Senior Incident Management Associate role in its Technology, Resilience and Cyber (TRC) department. You will join the Incident Response and Exercising team to coordinate supervisory responses to operational incidents affecting regulated firms, with a focus on protecting consumers and ensuring market resilience.

We seek individuals with end-to-end incident management experience, strong analytical and risk-based decision-making skills,

Qualifications

• Experience across technology and cyber resilience disciplines.
• Knowledge of resilience and risk management frameworks such as COBIT, NIST or ITIL.
• Strong awareness of emerging technologies including AI, cloud and automation.
• Ability to translate complex technology incidents into supervisory insights.
• Excellent communication skills for diverse stakeholders.
• Proven ability to work across teams in fast-paced environments.

Responsibilities

• Lead the FCA’s response to operational resilience incidents and cyber-attacks, protecting consumers and maintaining market confidence.
• Coordinate incident triage and supervisory responses to minimise disruption and risk to consumers.
• Collaborate with supervisory colleagues to develop incident response strategies for critical events.
• Shape understanding of emerging technology risks, including AI, for resilience planning.
• Coordinate with UK authorities during major incidents for a unified response.
• Empower supervision teams with specialist resilience expertise and risk assessment.
• Deliver insights and MI to senior leaders for informed decision-making during incidents.
• Promote best practice in incident reporting and resilience across teams.

Skills

Incident management

Cyber incident management

Analytical mindset

Risk-based decision making

Financial sector experience

Excellent communication

Stakeholder engagement

Fast-paced environments

Tools

COBIT

NIST

ITIL

Job description

The Financial Conduct Authority invites applications for the Senior Incident Management Associate role in its Technology, Resilience and Cyber (TRC) department. You will join the Incident Response and Exercising team to coordinate supervisory responses to operational incidents affecting regulated firms, with a focus on protecting consumers and ensuring market resilience.

We seek individuals with end-to-end incident management experience, strong analytical and risk-based decision-making skills,