Global Incident Response & Resilience Manager

St. Andrew's Church, Kowloon; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

FS-ISAC in London offers a hybrid role focusing on incident response, resilience, and sector preparedness across the global financial community. You will lead coordination with members and partners, monitor evolving threats, and drive playbooks and exercises to strengthen operational readiness.

The role requires extensive experience in incident response, risk management, and crisis leadership, with collaboration across regulators and industry stakeholders to advance resilience initiatives.

Qualifications

• 7+ years in incident response, business continuity, operational resilience, crisis management, risk management, or related disciplines.
• Experience implementing incident response plans, playbooks, resilience frameworks, and preparedness activities.
• Strong knowledge of business continuity, cyber resilience, third-party risk, and emerging technology risks.

Responsibilities

• Support incident coordination, information sharing, threat monitoring, and resilience activities across the financial sector.
• Monitor regional and global risks including cyber threats, geopolitics, third-party dependencies, and AI/quantum tech.
• Facilitate collaboration with members, regulators, and stakeholders to promote information sharing and preparedness.
• Plan and facilitate meetings for leadership committees, drive initiatives, and provide guidance to members.
• Develop and maintain playbooks, procedures, and program documentation for readiness and resilience.
• Design and evaluate regional and cross-sector exercises, including scenarios and after-action reporting.
• Build strategic partnerships to strengthen sector-wide preparedness and resilience outcomes.
• Collaborate with internal teams and leadership to align initiatives with priorities and member needs.
• Engage with members and leadership to support program objectives and strategic goals.

Skills

Incident response

Business continuity

Operational resilience

Crisis management

Risk management

Project management

Cross-functional leadership

Stakeholder engagement

Analytical thinking

Communication skills

Education

Bachelor's degree in Operational Risk / Resilience

Job description

FS-ISAC in London offers a hybrid role focusing on incident response, resilience, and sector preparedness across the global financial community. You will lead coordination with members and partners, monitor evolving threats, and drive playbooks and exercises to strengthen operational readiness.

The role requires extensive experience in incident response, risk management, and crisis leadership, with collaboration across regulators and industry stakeholders to advance resilience initiatives.