Senior Implementation Consultant | Financial Services Tech

Harrington Starr; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Harrington Starr is seeking a Senior Implementation Consultant to join its Professional Services team in London. The role combines strong business analysis with hands-on implementation and ownership of complex projects from discovery to go-live.

You will lead end-to-end client implementations, facilitate workshops, and translate business requirements into technical solutions, including CRM configurations with Salesforce. Stakeholder engagement and delivery leadership are key.

Qualifications

• 2+ years' experience as a Business Analyst or Implementation Consultant within financial services or a technology vendor.
• Proven experience leading full-lifecycle implementations.
• Strong business analysis and requirements gathering skills.
• Excellent workshop facilitation and client-facing communication.
• Experience engaging with senior/executive stakeholders.
• Hands-on technical configuration experience, ideally within a CRM environment such as Salesforce.
• Strong attention to detail and documentation skills.
• A proactive, collaborative and delivery-focused approach.

Responsibilities

• Lead complex, end-to-end client implementations from inception through to go-live.
• Facilitate discovery workshops, requirements gathering and solution design sessions.
• Act as a key bridge between client business requirements and technical teams.
• Configure solutions, validate data and support testing/UAT.
• Deliver product demonstrations and engage directly with senior client stakeholders.
• Identify and manage project risks, milestones and changing priorities.
• Review project deliverables and maintain high-quality documentation and delivery standards.
• Work closely with Solution Engineering to develop scalable client solutions.
• Identify opportunities to improve Professional Services processes and implementation methodologies.

Skills

Business analysis

Client-facing

Workshop facilitation

Stakeholder engagement

Tools

Salesforce CRM

Job description

Harrington Starr is seeking a Senior Implementation Consultant to join its Professional Services team in London. The role combines strong business analysis with hands-on implementation and ownership of complex projects from discovery to go-live.

You will lead end-to-end client implementations, facilitate workshops, and translate business requirements into technical solutions, including CRM configurations with Salesforce. Stakeholder engagement and delivery leadership are key.