Senior IFA Administrator for Financial Planning Firm

Bell Cornwall Recruitment; Sutton Coldfield; On-site; GBP 28,000 - 35,000; Full time

Job summary

Bell Cornwall Recruitment seeks an experienced IFA Administrator in Sutton Coldfield to support Independent Financial Advisors at a boutique firm. The role handles pensions, investments, ISAs and protection products, delivering high-quality client service and meticulous admin support.

Office-based position; salary £28,000–£35,000 depending on experience. Ideal candidates will manage day-to-day administration, process new business, and coordinate client meetings with strong attention to detail.

Qualifications

• Previous experience working as a Financial Services Administrator within an Independent Financial Adviser (IFA) or financial planning firm.
• Experience using provider platforms and online systems to process new business, obtain valuations, manage existing policies and track applications.
• A good understanding of pensions, investments, ISAs and protection products.
• Excellent organisational skills and exceptional attention to detail.
• Strong communication and customer service skills.

Responsibilities

• Being the first point of contact for clients, providing a friendly and professional service by phone, email and in person.
• Managing advisers' diaries and arranging client meetings.
• Preparing client meeting packs, valuations and review documentation.
• Processing new business for pensions, investments, ISAs and protection policies.
• Submitting applications and ensuring all documentation is accurate and compliant.
• Monitoring applications through to completion and keeping clients and advisers updated on progress.
• Using provider platforms to obtain valuations, process transactions, request information and service existing business.
• Liaising with investment platforms, pension providers and insurance companies to resolve queries and obtain information.
• Preparing paperwork for annual reviews and ongoing client servicing.

Skills

Financial services admin

Client service

Communication

Organisational skills

Attention to detail

Tools

Provider platforms

Online systems

Job description

Bell Cornwall Recruitment seeks an experienced IFA Administrator in Sutton Coldfield to support Independent Financial Advisors at a boutique firm. The role handles pensions, investments, ISAs and protection products, delivering high-quality client service and meticulous admin support.

Office-based position; salary £28,000–£35,000 depending on experience. Ideal candidates will manage day-to-day administration, process new business, and coordinate client meetings with strong attention to detail.