Senior IAM Governance Analyst

Hippo; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Contributory Pension Scheme

25 Days Holiday

Perkbox access

Critical illness cover

Life assurance

Volunteer days

Cycle-to-work scheme

Job summary

Hippo is a rapidly growing digital consultancy recruiting a Senior IAM Governance Analyst to join our Managed Services Team in London. You will plan and run access reviews, coordinate reviewers, manage exceptions and remediation, and produce evidence that controls have operated as intended.

You will act as a Senior Consultant delivering identity governance services in a complex environment, combining IAM knowledge with strong analysis, audit awareness and stakeholder management, working with an

Qualifications

• Proven experience in identity and access management or identity governance.
• Experience planning or operating user access reviews or similar control activity.
• Understanding IAM/IDAM lifecycle: approvals, ownership, least privilege, exception management.
• Experience producing audit evidence and working with risk/compliance stakeholders.
• Strong analytical skills for data reconciliation and issue closure.
• Experience maintaining records and evidence in SharePoint or similar tools.

Responsibilities

• Plan, coordinate and administer recurring and ad hoc user access review campaigns across applications, groups, roles and other entitlements.
• Confirm review scope, populations, reviewers, decision criteria, timescales and escalation routes with control and application owners.
• Support reviewers to make timely, evidence-based decisions and follow up incomplete responses.
• Track denied access, exceptions and remediation through to verified completion and escalate control failures.
• Maintain accurate review records, evidence packs, process documentation and MI using SharePoint and service tooling.
• Analyze outcomes to identify data-quality, ownership, policy and process improvements.
• Work with engineering to define requirements for automation, reporting and Entra ID Governance improvements.

Skills

Identity & Access Management

Identity governance

Access-control operations

Audit & evidence collection

Stakeholder management

Data analysis

SharePoint usage

Tools

SharePoint

Microsoft Entra

Job description

Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions. We are recruiting for a Senior IAM Governance Analyst to join our Hippo Herd as part of our Managed Services Team. We work at the intersection of strategy, design and technology to solve complex problems and create lasting value.

As a Senior IAM Governance Analyst within the User Access Reviews (UAR) team, you will help clients maintain effective control over who has access to their systems and data. You will plan and run access review activity, coordinate reviewers and application owners, manage exceptions and remediation, and produce clear evidence that controls have operated as intended.

You will act as a Senior Consultant delivering identity governance services in a complex operational environment. You will combine practical IAM/IDAM knowledge with strong analysis, audit awareness and stakeholder management, working closely with an Entra engineer to improve the quality and efficiency of the service.

This is a hands-on role for someone who can bring structure to high-volume governance activity, challenge incomplete information constructively and turn policies into repeatable operational processes.

Please note that you will need active Security Clearance (SC) or Counter Terrorism Clearance (CTC) to be eligible for this role. We are initially looking to hire consultants who are based in the London area. There is an expectation of travelling to client site up to 2 days per week.

Your Role in a Nutshell

• Plan, coordinate and administer recurring and ad hoc user access review campaigns across applications, groups, roles and other entitlements.
• Confirm review scope, populations, reviewers, decision criteria, timescales and escalation routes with control and application owners.
• Support reviewers to make timely, evidence-based decisions and follow up incomplete, overdue or inconsistent responses.
• Track denied access, exceptions and remediation through to verified completion, escalating control failures appropriately.
• Maintain accurate review records, evidence packs, process documentation and management information using SharePoint and agreed service tooling.
• Analyse outcomes and recurring issues to identify data-quality, ownership, policy and process improvements.
• Work with engineering colleagues to define requirements for automation, reporting and Microsoft Entra ID Governance enhancements.
• Build trusted relationships with security, audit, risk, service, application and business stakeholders.

Essential Experience

• Proven experience in identity and access management, identity governance or access-control operations.
• Hands-on experience planning or operating user access reviews, access recertification or comparable periodic control activity.
• Understanding of IAM/IDAM lifecycle processes, access approvals, role and entitlement ownership, least privilege and exception management.
• Experience producing reliable audit evidence and working with risk, compliance, internal audit or external audit stakeholders.
• Strong analytical skills, including the ability to reconcile data, identify anomalies and follow actions through to closure.
• Experience maintaining operational records, process guidance and evidence repositories using SharePoint or similar collaboration tooling.
• Confident stakeholder management skills, with the ability to explain governance requirements to technical and non-technical audiences.
• Ability to work independently within agreed controls while managing multiple review cycles, deadlines and escalations.

Desirable Experience

• Experience with Microsoft Entra ID Governance, including Access Reviews, Entitlement Management or Privileged Identity Management.
• Knowledge of role-based access control, segregation of duties and access-control design.
• Experience working in a regulated, safety-critical or complex multi-partner environment.
• Familiarity with service-management tools, operational reporting or continuous-improvement methods.
• Microsoft identity, security, audit or IT service-management certification.

Alongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory Pension Scheme (Hippo 6% & Employee 2%)
• 25 Days Holiday plus UK Public Holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle-to-work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:
• Private health cover
• Private dental cover
• Additional company pension contributions
• Additional holidays (up to an extra 2 days)
• Wellbeing contribution
• Charity contributions
• Tree planting

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society.

Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!

Hippo Locations

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Liverpool, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.