Senior Human Resources Officer

Bet365careers; Stoke-on-Trent; Remote; GBP 42,000 - 64,000; Full time

Job summary

bet365 is seeking a Senior Human Resources Officer to guide managers through complex people matters and drive operational efficiency. You will balance senior responsibilities with day-to-day administrative tasks to keep HR services running smoothly, across global locations, with a focus on UK employment law and sponsorship processes.

In this role you will lead a dedicated team, collaborate with international HR teams, and act as a trusted advisor on ER issues, ensuring compliant decisions and

Qualifications

• Strong knowledge of UK employment law.
• Level 5 CIPD or equivalent professional experience.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Collaborate with key stakeholders to align HR initiatives with strategic goals.
• Act as trusted advisor, ensuring HR policies are understood and implemented correctly.
• Take ownership of administrative tasks to improve operational efficiency.
• Develop and maintain internal HR policies and process guidance documents for department-wide consistency.
• Utilising advanced Microsoft skills to produce, manipulate and present insightful HR reports.
• Manage the end-to-end UK visa sponsorship process to ensure complete compliance.
• Provide expert support and guidance to managers on complex ER issues, ensuring decisions are made with a strong understanding of legal and commercial implications.
• Lead, mentor, and develop a dedicated team of Administrators and Officers.
• Work both independently on specific projects and collaboratively with the wider HR team to deliver excellent HR services

Skills

Leadership

People management

Cross-functional

Communication

Decision-making

Hands-on

MS Office

Excel

HRIS

Education

Level 5 CIPD qualification

Tools

HRIS software

Microsoft Office suite

Job description

Shape the future of our people-first culture and guide our teams as our newest Senior Human Resources Officer.

Full-time

Closes 12/10/2026

We are seeking a proactive Senior Human Resources Officer to drive operational efficiency and provide expert HR guidance across the Business. As a Senior Human Resources Officer, you will be instrumental in guiding managers through complex people matters and be a strong decision-maker. A strong understanding of UK employment legislation will be a significant advantage.

We are looking for a leader who believes in leading by example; you will be expected to balance your senior responsibilities with a hands-on approach to the day-to-day administrative tasks that keep our department running.

The ideal candidate will have good knowledge of UK right to work, visas and the sponsorship process, the ability to manage multiple conflicting tasks and deadlines, all whilst leading a dedicated team to deliver high-quality HR services.

You will work closely with our international HR teams to share best practices, streamline processes and ensure a cohesive approach to HR service delivery across all global locations.

This position is offered on a full-time basis working 5 days from 7 (typically Monday to Friday).

Preferred Skills and Experience

Proven experience in leadership and people management, with the ability to guide teams and influence stakeholders at all levels is essential

Level 5 CIPD qualification or equivalent professional experience

Excellent verbal and written communication skills, which is essential for cross-departmental collaboration

Strong decision-making abilities, with the confidence to handle complex HR issues and mitigate risk

Hands on approach with experience of working in a fast-paced environment

Proficiency with Microsoft Office applications, especially Outlook, Word and Excel, alongside experience working with HR Information Systems

What you will be doing

Collaborate with key stakeholders across the business to align human resources initiatives with strategic goals

Act as a trusted advisor, influencing stakeholders to ensure HR policies are understood and implemented correctly

Take ownership of administrative tasks to support operational efficiency within the department

Develop and maintain internal policies and process guidance documents for department-wide consistency

Utilising advanced Microsoft skills to produce, manipulate and present insightful HR reports

Manage the end-to-end UK visa sponsorship process to ensure complete compliance

Provide expert support and guidance to managers on complex ER issues, ensuring decisions are made with a strong understanding of legal and commercial implications

Lead, mentor, and develop a dedicated team of Administrators and Officers

Work both independently on specific projects and collaboratively with the wider HR team to deliver excellent HR services

Hiring Statement

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.

We are a unique global operator with passion and drive to be the best in the industry. Our values form the foundation of culture and shape the unique way that we work. People are our superpower and we support you to be the best you can be.