Senior HR Operations & Rewards Leader

BT Group; West of England; On-site; GBP 100,000 - 130,000; Full time

Benefits offered by this job

Company car scheme (or cashalternative

15% on target annual bonus

Private healthcare for you and your/or

Private GP 24/7 access

Pension scheme – 5% from you and 10%来自

Job summary

BT Group is recruiting a Senior Manager for Work & Reward Services to lead the operational delivery of rewards, pensions, and sales incentive processes across the UK and India. You will manage a ~50-strong team and eight direct reports, partnering with Finance, Legal and People & Culture to ensure accurate, well-governed services.

You will drive performance improvements, governance, and colleague experience while preparing for pay review cycles and benefits changes.

Qualifications

• Significant leadership experience across HR operations or Reward services in a large, matrixed organisation.
• Proven ability to manage large teams across multiple locations, including offshore delivery.
• Exceptional stakeholder management and communication skills.

Responsibilities

• Lead a large, multidisciplinary Work and Reward Services organisation across the UK and India, setting a clear direction and high-performance culture.
• Oversee annual pay review, bonus and benefits cycles, ensuring accuracy and timeliness.
• Provide operational leadership across benefits and pension services with internal teams and external suppliers.
• Oversee complex sales bonus and commission schemes, ensuring timely payments.
• Manage organisational data, SAP hierarchies and job-mapping activities.
• Provide oversight of TUPE, redundancy and consultation activities to ensure legal compliance.
• Support development of offshore teams and translate reward strategy into operational delivery.

Skills

Leadership

HR operations

Stakeholder management

People management

Tools

SAP hierarchies

Job description

BT Group is recruiting a Senior Manager for Work & Reward Services to lead the operational delivery of rewards, pensions, and sales incentive processes across the UK and India. You will manage a ~50-strong team and eight direct reports, partnering with Finance, Legal and People & Culture to ensure accurate, well-governed services.

You will drive performance improvements, governance, and colleague experience while preparing for pay review cycles and benefits changes.