Senior HR Operations Manager

Maximum ManagementFrazer Jones USA; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading investment bank in London seeks a Senior HR Operations Manager to oversee payroll, benefits, and HR reporting. This role requires strong governance and data analysis skills, supporting strategic HR initiatives within the organization. Candidates with extensive HR operations experience in financial services are encouraged to apply.

Qualifications

• Strong HR operations background in financial services.
• Experience with payroll and HMRC compliance.
• Vendor management and benefits administration experience.

Responsibilities

• Oversee monthly payroll and benefits administration.
• Ensure compliance with HMRC employer duties.
• Manage HR Information System for reporting.

Skills

HR Operations

Data Analysis

Vendor Management

Payroll Management

Compliance

Tools

Ciphr

Job description

I’m pleased to share that I’m currently partnering with an Investment Bank in the search for their Senior HR Operations Manager. In this role, you will be part of the team supporting the Head of Human Resources responsible for the People & Culture agenda developing and executing HR strategies to support the Bank’s strategic direction and safeguard the regulatory “License to operate”.

A key role within the team, the Senior HR Operations Manager will be responsible for oversight of the payroll and benefits programme as well as all HR reporting, data analysis and Vendor Management. A key component of the role is the annual F&P process for SMCR including the Board. A strong governance and control mindset is required.

The holder of the position will work closely with a range of stakeholder at all levels inside and outside the Bank but particularly with the Bank and the wider Group

Responsibilities:

• Manage / oversee the monthly payroll, including UK payroll and Nigerian Rep Office Payroll oversight and pensions administration processes by the responsible HR
• Ensure the payroll and visa requirements for the Bank’s international secondees are
• Ensure accurate and timely reporting of payroll to Finance by the responsible HR
• Ensure compliance with all HMRC employer duties and
• Manage the HR Information System (Ciphr) to ensure robust and timely reporting on people metrics and an easy-to-use employee and manager self- This will include developing a suite of standard reports. Key to this task is to conduct an analysis of the People report so that the HR department can make data led decisions with regards to the People Agenda.
• Produce the quarterly Culture and People report for the Board, including the analysis of the data and recommendations for HR strategies.
• Managing and overseeing the benefits administration for the
• Manage the annual review of the employee benefits provision, including Private Medical Insurance, Group Income Protection, Life Assurance and other core benefits, benchmarking to the market as needed. Ensuring that the benefits offering remains competitive and provides value for money for the Bank.
• Responsible for the annual F&P process for the SMCR population including Board
• Responsible for the Pre-Employment screening process for all employees, including vendor selection, regular review meetings and ensuring adherence to SLAs
• Provide administrative support, reporting and assist with job analysis for the Bank’s annual submission to reward benchmarking
• Manage the end of probation process for all new joiners, coaching managers through the process as needed.
• Manage the administration and reporting of the Bank’s performance management
• Assist in the response to audit requests for HR
• Oversight of the onboarding and induction processes for the
• Manage and update the relevant HR policies as
• Ensure that all activities within the Reward & Reporting team are underpinned by Standard Operating Procedures to limit single point of failures
• Manage requests for operational HR support including attendance management support, employee enquiries, reference requests etc.
• Oversight of the HR team inbox, including implementing strategies to move to a “self-service” system by ensuring that there is a robust education programme in place for employees and Managers to limit repetitive queries.
• Support the Head of HR and Senior HR Business Partners with the management of aspects of the Senior Managers and Certification regime, including liaising and consulting with SMF holders (EMC Leads and Board Directors).
• Manage key HR vendors, such as provider of occupational health services, including contract management and
• Manage learning and development activities from an administration and coordination
• Manage the Bank’s mandatory online ELearning package, including the vendor management of the provider.
• Provide internal communications, administrative and reporting support for the Bank’s annual Great Place to Work
• Maintain a close liaison with the Senior HR Business Partners to ensure that the operational HR support for the business areas they support is efficient and
• Support the Head of HR and Senior HR Business Partners with other projects and operational requirements as

Requirements:

• The ideal candidate will hold a strong HR Operations background along with experience across reward, reporting and vendor Management in Financial services.
• In-depth experience in HRIS, including reporting and analysis of data.
• Previous experience of overseeing payroll including a detailed understanding of HMRC requirements for both local employees and secondees
• Previous experience of overseeing benefit administration, including annual renewals and taxation
• Vendor management experience
• Oversight of the annual F&P process for SMCR population including Board

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.