Senior HR Employee Relations Advisor

Wilson James; Hounslow; On-site; GBP 42,000; Full time

Job summary

Join a leading managed service provider as a Senior HR Employee Relations Advisor based at Heathrow Airport. In this full-time role, you will bring a wealth of experience in employee relations, providing essential HR support, managing complex cases, and advising on best practices in compliance with company policies. Enjoy a supportive work culture with flexible options and numerous benefits, including lifestyle perks and professional development opportunities.

Benefits

Annual leave entitlement

Lifestyle Benefits – financial advice vouchers

Learning & Development courses

Life assurance scheme

Access to mental health support

Discounts on hundreds of retail sites

Qualifications

• HR experience at a similar level with a focus on employee relations.
• Strong working knowledge of employment law and ER legislation.
• Proven experience in managing complex disciplinary, grievance, performance, and absence cases.

Responsibilities

• Provide expert HR advice on people policies.
• Manage complex employee relations cases.
• Deliver timely, accurate employment law guidance.

Skills

Communication

Stakeholder Management

Judgment

Education

CIPD Qualified

Job description

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Senior Employee Relations Advisor

Temp - 3 Month FTC

Location: Heathrow Airport

Hours: Full Time, 40 hours per week, Monday to Friday

Pay: £42,000 pa

Are you an experienced HR professional with a strong track record in employee relations? We're looking for a a seasoned ER professional who has already operated in a dedicated ER or HR advisory capacity to join us as a Senior Employee Relations Advisor who brings deep expertise in employment law, complex case management, and best-practice HR advisory to support and guide our people managers.

You'll be part of a collaborative HR team committed to continuous improvement, where your professional insights will be valued and your expertise respected. We offer a supportive environment, flexible working, and opportunities to influence how we manage and improve employee relations across the business.

As a Senior ER Advisor, you will provide professional, generalist HR support—guiding and influencing people managers to ensure best practice in line with company policies and employment legislation. Your work will play a vital role in minimising risk to the business while supporting the organisation in achieving its strategic objectives.

This role requires someone with excellent communication skills, sound judgment, and the ability to build trusted relationships with a range of stakeholders, including senior leaders, line managers, and HR colleagues.

About The Role

As a Senior ER Advisor you will be responsible for:

• Provide expert HR advice on people policies, ensuring consistent and compliant application of HR practices.
• Manage complex employee relations cases, including legal risk mitigation and support during external legal proceedings.
• Support TUPE processes (inbound and outbound) alongside ER Manager and Business Partner teams.
• Advise on and support formal employee consultations related to organisational change and restructures.
• Deliver timely, accurate employment law and ER guidance to HR teams, managers, and external stakeholders.
• Build strong, effective relationships across the business while maintaining robust ER tracking, reporting, and compliance systems.
  
  

Why Join Us?

• Annual leave entitlement
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
  
  

What We Are Looking For

• HR Experience at a similar level, within a background of managing employee relation matters
• CIPD Qualified would be preferred
• Effective team member who demonstrated flexibility in support of overall team effectiveness
• Ability to interact with internal and external stakeholder at all levels
• Proven experience in an Employee Relations or HR Advisory role
• Strong working knowledge of employment law and ER legislation
• Extensive experience managing complex disciplinary, grievance, performance, and absence cases
• Confident in providing sound, practical advice to managers at all levels
• Excellent communication, documentation, and stakeholder management skills
  
  

Interested? Apply now and let your career take off!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challen

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.

Documents

• ER Advisor (1) (2) (3) (1).pdf (299.50 KB)
• Apply Now
  
  

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Location

London Heathrow Airport Terminal 5, Nelson Road, Hounslow TW6 2GW

London Heathrow Airport Terminal 5, Nelson Road, Heathrow, Hounslow, UK, TW6 2GA

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Facilities Services

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