Senior Hotel Design Manager - Lead Guest Experience

Carnival UK; Southampton; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Private medical insurance

Pension scheme

Life assurance

Job summary

Carnival UK is seeking a Senior Design Manager to lead hotel design across newbuild and refurbishment projects for P&O Cruises and Cunard. The role requires balancing brand, guest experience, cost and operations, while ensuring design governance and timely delivery.

The successful candidate will lead the hotel design team, manage external consultancies, and oversee procurement, construction, and onsite installation, resolving complex delivery challenges with shipyards and partners.

Qualifications

• Degree in interior design discipline.
• Extensive hands-on design experience, including leading and developing a design team.
• Experience delivering large-scale interior, multi-use design and architectural projects for major hospitality brands.
• Strong budget and cost management capability, onsite installation experience and issue resolution.

Responsibilities

• Lead end-to-end hotel design delivery across newbuild and refurbishment projects, balancing brand identity, guest experience, cost and operational requirements.
• Establish robust design governance and quality assurance across concept, developed and technical design stages.
• Protect design integrity through procurement, construction and onboard installation, resolving issues with shipyards, suppliers and internal teams.
• Lead and develop the hotel design team while managing external design consultancies and creative partners.

Skills

Design leadership

Team development

Budget management

Hospitality interiors

Education

Interior design degree

Job description

Carnival UK is seeking a Senior Design Manager to lead hotel design across newbuild and refurbishment projects for P&O Cruises and Cunard. The role requires balancing brand, guest experience, cost and operations, while ensuring design governance and timely delivery.

The successful candidate will lead the hotel design team, manage external consultancies, and oversee procurement, construction, and onsite installation, resolving complex delivery challenges with shipyards and partners.