Senior Hospitality Supervisor

Chartwells; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

Eine etablierte Institution sucht einen Senior Hospitality Supervisor, der leidenschaftlich für großartiges Essen und erstklassigen Kundenservice ist. In dieser Rolle sind Sie verantwortlich für die reibungslose Durchführung der Catering- und Serviceoperationen an Universitäten. Sie haben die Möglichkeit, Ihre Karriere in einem Unternehmen voranzutreiben, das Vielfalt feiert und in seine Mitarbeiter investiert. Wenn Sie eine motivierte, kundenorientierte Person sind, die gerne in einem dynamischen Umfeld arbeitet, könnte diese Position genau das Richtige für Sie sein. Werden Sie Teil eines Teams, das Millionen von nahrhaften Mahlzeiten an Schüler und Studenten in ganz Großbritannien serviert.

Qualifications

• Erfahrung in der Leitung von Teams in einer ähnlichen Rolle.
• Starke Kommunikations- und Organisationsfähigkeiten.

Responsibilities

• Überwachung der Küchen- und Serviceabläufe für Universitäten.
• Sicherstellung von Lebensmittelsicherheit und Hygienevorschriften.

Skills

Kundenorientierung

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Teammanagement

Einsatzbereitschaft

Job description

We're recruiting an experienced Senior Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Universities on a full time basis, contracted to 40 hours per week.

As a Hospitality Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you shine as Universities's next Hospitality Supervisor? Here's what you need to know before applying:

Your key responsibilities will include:

• Take responsibility for your own health and safety and that of others.
• Ensure all areas and equipment are left clean and tidy in line with expectations for the space, particularly within café retail units.
• Implement all relevant HSE procedures within the unit and review them as appropriate.
• Complete all food safety requirements in the delivery of the business including temperature records and safe display.
• Be accountable for the safe provision of food to those with allergies and intolerances.
• Ensure that all HSE incidents are correctly reported.
• Ensure 100% completion rate of all HSE e-learning and maintain up to date training records.
• Ensure equipment is maintained and any failure is reported and dealt with in an efficient manner.
• Monitor emails throughout the day, responding to requests in a timely manner.
• Work independently in the planning, control and execution of events where required.
• Forward planning - Take responsibility for ensuring the team update plans and monitor picklists.
• Order equipment and staffing in line with procedure, taking responsibility for planning and cost minimisation.
• Complete daily, weekly and monthly checklist tasks and delegate responsibilities within the team.
• Support the Events Hospitality Manager enforcing standards in the successful delivery of the operation.
• Take a senior role within the team, deputising in absence of the Hospitality Events Manager.

Our ideal Senior Hospitality Supervisor will:

• Have a customer-centred focus.
• Be passionate about great-tasting food and exceptional customer service.
• Have experience managing teams in a similar role.
• Have excellent communication and organisational skills.
• Be an ambitious and motivated individual who is always looking to upskill.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!