Senior Home Support Manager (Various Locations) - REQ07012 - 494089

North Lanarkshire Council; Wishaw; On-site; GBP 47,000 - 52,000; Full time

Benefits offered by this job

27 days annual leave

6 public holidays

Learning academy LearnNL

Job summary

North Lanarkshire Council is seeking an experienced professional to join the centralised home support service in a temporary promotion. You will work with the Service Delivery Manager to oversee operational delivery within the local community, developing and implementing plans, policies and procedures, and leading the deployment of home support resources to meet local needs.

You will need an HNC, SVQ3 in Social Care or a relevant degree, and commit to achieving SVQ4.

Qualifications

• Holds or working towards professional social care qualifications.
• PVG scheme and SSSC registration are required before start.
• Extensive home support, social work or care management experience.

Responsibilities

• Develop and implement plans, policies and procedures.
• Monitor quality assurance across the service.
• Lead, direct and deploy home support resources.
• Ensure services meet community needs.

Skills

PVG Scheme

SSSC registration

Education

HNC

SVQ3 Social Care

Degree in related field

Job description

NLC11: £47,484 - £52,252 Per Year

North Lanarkshire has ambition, we are committed to improving people's lives to ensure they feel safe, comfortable, and happy living independently in their own homes. We know that delivering quality services starts with having the right people working here helping us do this.

We are currently recruiting an experienced, professional, and highly motivated individual to join our centralised home support service to cover a temporary promotion. Working closely with the Service Delivery Manager, you will be responsible for operational service delivery within your local community. Your role with include developing and implementing plans, policies and procedures, monitoring quality assurance and leading, directing and deployment of home support resources which meet the needs of people living in North Lanarkshire.

To apply for this vacancy, you must currently hold an HNC, SVQ3 in Social Care or a degree in a relevant discipline, successful applicants must also commit to undertake training to achieve SVQ level 4 in line with registration requirements. Applicants must also have extensive experience working in home support, social work, or care management within a community-based setting.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role and you must be registered or eligible for registration with the Scottish Social Services Council (SSSC).

The location of the post is Wishaw, however you will be required to work from other locations at times.

Working Pattern:

• Monday - Thursday: 08:45am - 16:45pm
• Friday: 08:45am - 16:15pm

Interviews will be held on 12/11/2026

Working here at North Lanarkshire Council

If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention's Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.