Senior Home Support Assistant

WMJobs; Oldbury; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Discounts on retail

Health & wellbeing

Learning and development

Annual leave

Salary sacrifice cars/bikes

LGPS

Counselling services

Job summary

Sandwell Metropolitan Borough Council is seeking a Senior Home Support Assistant to provide practical and emotional support to adults living in their own homes, Extra Care settings, and community environments. You will work as part of a multidisciplinary team to maximise independence and wellbeing and to deliver care plans with dignity and respect.

The role requires a caring, proactive attitude, a Level 2 Care qualification, and at least two years’ domiciliary care experience.

Qualifications

• Experience in enabling independent living for adults.
• Excellent communication and interpersonal skills.
• Ability to maintain accurate records and report concerns.

Responsibilities

• Support adults with personal care, medication administration, meals and daily living activities.
• Guide and support Home Support Assistants in the community.
• Collaborate with health and social care professionals as part of an integrated approach.
• Assist in rehabilitation and enablement activities to promote independence.

Skills

Care support

Communication

Documentation

Teamwork

Education

RQF Level 2 in Care

Job description

Sandwell Metropolitan Borough Council,

Job Title: Senior Home Support Assistant

Grade/Salary: Band D (SCP 9-17 Range) Salary Range 27,254 – 31,022 pro rota

Contract Type: Permanent

Location: Independent living centre

Hours per week: 35 hours a week

Make a Real Difference Every Day!

Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community.

At Sandwell council we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Every day brings new challenges—and the chance to make a meaningful impact.

About The Role

As a Senior Home Support Assistant, you will provide practical and emotional support to adults living in their own homes, Extra Care settings and community environments. Working as part of a multidisciplinary team, you will support people to maximise their independence, improve their wellbeing and achieve the outcomes identified within their care and support plans.

You will also provide guidance and support to Home Support Assistants, assist with day-to-day operational duties, monitor service quality and promote best practice across the service.

This is a rewarding and varied role where no two days are the same. You'll work closely with service users, families, carers, social workers, therapists, nurses and other professionals to deliver high-quality, compassionate care tailored to individual needs.

What You’ll Do

Your key responsibilities will include:

• Supporting adults with personal care, medication administration, meal preparation and daily living activities.
• Providing guidance and support to Home Support Assistants working within the community.
• Working collaboratively with health and social care professionals as part of an integrated care approach.
• Supporting people to regain and maintain independence through rehabilitation and enablement activities. Monitoring service users' wellbeing and reporting significant changes or emerging risks.
• Completing risk assessments and maintaining accurate electronic records. Promoting dignity, choice, privacy and person-centred care at all times.
• Supporting safe medication practices and ensuring compliance with service procedures.
• Contributing to safeguarding adults by recognising and responding appropriately to concerns.
• Assisting managers with operational responsibilities and promoting high standards of care delivery.

About You

We are looking for someone who is caring, proactive and committed to providing excellent support to vulnerable adults.

You will bring:

• RQF Level 2 qualification in Care (or equivalent, such as NVQ Level 2).
• At least two years' experience supporting vulnerable adults within a domiciliary care setting.
• Good understanding of health and safety within service users' homes.
• Awareness of Care Quality Commission (CQC) standards and expectations. Excellent communication and interpersonal skills.
• The ability to work independently and use initiative when assessing situations. Strong commitment to promoting independence, dignity and respect.
• Experience of maintaining accurate records and reporting concerns appropriately.
• A willingness to undertake further training and work towards a Level 3 qualification in Care.
• Flexibility to work shifts, evenings, weekends and bank holidays.

Essential Requirements

• Full UK driving licence and access to a vehicle.
• Ability to travel across the Sandwell borough.
• Applicants must be aged 18 years or over.

Why Work With Us?

We offer a competitive and rewarding package including:

• Access to our award-winning employee benefits scheme — discounts on retail, gyms, cinema, and more!
• A strong focus on health and wellbeing to support you inside and outside of work.
• Opportunities for ongoing learning and career development.
• Generous annual leave entitlement.
• Salary sacrifice schemes for cars and bikes.
• Membership in the local government pension scheme.
• Confidential free counselling services to support your mental health.

Closing date: 28th August 2026