Senior Healthcare Support Worker

North Bristol NHS Trust; Bristol; On-site; GBP 24,000 - 26,000; Full time

Job summary

North Bristol NHS Trust is seeking a compassionate and experienced Senior Healthcare Support Worker for the Burns & Plastics ward at Southmead Hospital. This role involves delivering high-quality patient care, supporting registered nurses, and participating in a variety of clinical tasks. Candidates should have relevant qualifications and experience in a healthcare setting.

Qualifications

• Minimum 12 months experience in health or social care.
• Completion of Level 3 Diploma in Healthcare Support.
• Prior experience as a support worker.

Responsibilities

• Deliver direct care to patients and assist registered practitioners.
• Carry out clinical tasks like monitoring vital signs.
• Maintain accurate records and ensure patient safety.

Skills

Effective communication

Teamwork

Time management

Education

Level 3 RQF, SCQF or equivalent

GCSE grade A-C in English

GCSE grade A-C in Maths

Job description

Main area Burns & Plastics Grade Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (12.5 hour shifts; days, nights, weekends) Job ref 339-TA-SHCSW-33A0525

Site Southmead Hospital Town Bristol Salary £24,625 - £25,674 per annum, pro rata Salary period Yearly Closing 05/06/2025 08:00

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Job overview

We are looking to recruit a hardworking and compassionate experienced Healthcare Support Worker to join our team on the Burns & Plastics ward (Gate 33A) within the ASCR Division here at Southmead Hospital.

The Senior Healthcare Support Worker is a member of the Care Team appointed to support qualified nurses in the delivery of patient care and to assist them to meet their daily needs. The post holder will be expected to undertake a broad range of activities under the direction of a professionally qualified worker. Take personal responsibility for ensuring that Trust and Local Policies and Procedures are known and followed.

*The successful candidate would need to meet the education requirements for this role and currently be working at the Senior Healthcare Support Worker level.

Please note - it is likely that this advert will close early if we receive a high volume of applications.

Main duties of the job

A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
• Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
• Work effectively as part of a team.

Person specification

Education/Training/Qualifications

• One of the following: • Level 3 RQF, SCQF • City and Guilds 3 • NVQ 3 • BTEC National Diploma • Equivalent experience (minimum of 12 months)
• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) • Equivalent experience
• Completion of relevant Band 3 clinical skills training ie. venepuncture and physiological measurements

Knowledge and Experience

• At least 12 months experience of working in a health or social care setting
• Prior experience as a support worker
• Evidence of ability to work as a member of a team
• Good time management skills and prioritising work
• Understands and committed to a caring approach to patients & relatives
• Experience within acute hospital clinical setting

Skills and Abilities

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Ability to work with minimum supervision to a high standard

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.