Senior Healthcare Assistant - Pain Management

NHS; Plymouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join the NHS as a Senior Healthcare Assistant in Plymouth, providing high-quality care to patients in the Pain Management service. This role involves varied tasks, including supporting patient recovery, while working in a dynamic team environment. Ideal candidates will demonstrate effective communication abilities and have relevant experience in healthcare settings.

Qualifications

• Experience providing care in a healthcare or social setting.
• Ability to work as part of a team.
• Demonstrable experience of prioritising work.

Responsibilities

• Support patients during appointments and assist in recovery.
• Carry out clinical duties such as monitoring vital signs.
• Work alongside multidisciplinary team delivering patient care.

Skills

Effective Communication

Time Management

Education

Level 3 Diploma in Healthcare Support

Level 2 Functional skills in English and Maths

Job description

Job summary

This is an exciting opportunity for an enthusiastic, capable and motivated individual to join our team as a Senior Healthcare Assistant for the Pain Management service.

The role is varied and will require someone who is flexible, able to work well within a busy environment, and can demonstrate their ability to prioritise and organise their workload.

This role is to support patients during their appointment, and assist in the recovery of patients following their procedure.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The successful candidate will work alongside our multidisciplinary team delivering high quality, compassionate, care to patients. You will carry out a range of clinical and non-clinical duties, or therapeutic tasks, under or indirect supervision of the Registered Practitioner.

Please see the attached job description for further information regarding duties.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment team on 01752 432100.We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.It is sometimes necessary to close vacancies before the closing date.

If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

216-LD-S7078004-A

Job locations

Rowan House

Derriford Road

Plymouth

PL6 8BQ

Job description Job responsibilities

1. Obtain consent prior to giving care in accordance with Trust policies.

2. Competently undertake delegated duties in line with patient care plans.

3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.

4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.

5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.

6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.

8. Maintain the work environment in line with Trust infection control and patient safety policies.

9. Utilising skills to actively facilitate self-care and independence with patients.

10. Promote health education specific to the clinical area and in line with national and local policies.

11. maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.

12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.

13. Work effectively as part of a team.

14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.

For further details please see the attached JD & PS

Job description Job responsibilities

1. Obtain consent prior to giving care in accordance with Trust policies.

2. Competently undertake delegated duties in line with patient care plans.

3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.

4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.

5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.

6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.

8. Maintain the work environment in line with Trust infection control and patient safety policies.

9. Utilising skills to actively facilitate self-care and independence with patients.

10. Promote health education specific to the clinical area and in line with national and local policies.

11. maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.

12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.

13. Work effectively as part of a team.

14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.

For further details please see the attached JD & PS

Person Specification Knowledge and Experience Essential

• Demonstrable experience of providing care in a healthcare or social setting
• oBe able to work as a member of a team
• oDemonstrable experience of time management and prioritising work

Qualifications Essential

• oOne of the following Level 3 (SCQF - 6): - City and Guilds 3, NVQ 3, BTEC National Diploma, Experience equivalent to the above qualifications
• oLevel 2 Functional skills in English and Math's, or equivalent
• oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• oDemonstrable equivalent experience

Aptitude & Abilities Essential

• oEffective and appropriate communication skills both written and verbal
• oAble to complete appropriate documentation accurately
• oDemonstrate an awareness of healthcare work and policies and procedures

Person Specification Knowledge and Experience Essential

• Demonstrable experience of providing care in a healthcare or social setting
• oBe able to work as a member of a team
• oDemonstrable experience of time management and prioritising work

Qualifications Essential

• oOne of the following Level 3 (SCQF - 6): - City and Guilds 3, NVQ 3, BTEC National Diploma, Experience equivalent to the above qualifications
• oLevel 2 Functional skills in English and Math's, or equivalent
• oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• oDemonstrable equivalent experience

Aptitude & Abilities Essential

• oEffective and appropriate communication skills both written and verbal
• oAble to complete appropriate documentation accurately
• oDemonstrate an awareness of healthcare work and policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

University Hospitals Plymouth NHS Trust

Address

Rowan House

Derriford Road

Plymouth

PL6 8BQ

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details Employer name

University Hospitals Plymouth NHS Trust

Address

Rowan House

Derriford Road

Plymouth

PL6 8BQ

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)