Senior Healthcare Assistant, A&E

NHS; Redditch; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading healthcare provider seeks a Senior Healthcare Assistant to join their A&E team. This vital role focuses on high-quality patient care, assisting nurses, and ensuring patient comfort. The position involves variable hours and a commitment to continuous training and professional development.

Qualifications

• Experience of working in a patient care setting or customer-facing environment.
• Basic IT knowledge/skills.

Responsibilities

• Assist with washing and dressing patients, serving meals, and providing care.
• Monitor patients' conditions by taking vital signs.
• Assist qualified nurses with procedures and maintain cleanliness of the ward.

Skills

Compassion

Communication

Adaptability

Education

Basic standard of education including Maths and English

Care certificate course or equivalent

Job description

Go back Worcestershire Acute Hospitals NHS Trust

Senior Healthcare Assistant, A&E

Information:

This job is now closed

Job summary

This key role is central to delivering high quality patient care withcompassion. The care you provide will make a real difference to patients andtheir carers and relatives.

In addition to all of the benefits you would expect working for a nationalNHS Employer, we will also provide you with an extensive induction and on-goingdevelopment to support you in achieving your career ambitions. We have our ownprofessional development team within the Emergency department which iscommitted to provide ongoing training throughout your career in the EmergencyDepartment.

Main duties of the job

Your role as a Health Care Assistant (HCA) is to work alongsideregistered nurse as part of the ward or department team to provide care topatients.

The types of duties include: washing and dressing patients, servingpatients meals, assisting with feeding patients when necessary, helping peopleto mobilise, assisting patients with toileting, bed-making, generally assistingwith patients' overall comfort, monitoring patients' conditions by takingtemperatures, pulse, respirations and weight.

Acting with compassion you will put patients at the centre of all youdo.

You will communicate effectively with patients and their carers.

This role will require you to work variable hours on a rota includingnights and weekends.

You will show courage by embracing new ways of working and doing theright thing by the people you care for, including speaking up when you haveconcerns.

You will assist with the cleaning and stocking within the EmergencyDepartment

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job responsibilities

You will assist with washing and dressing patients, using hoists asappropriate.

You will assist with serving meals and feeding patients, includingreporting on their intake and recording on charts as appropriate.

You will assist with toileting, escorting patients to and from thelavatory and recording outputs where necessary.

You will assist the qualified nurses with NEWS 2 vital sign monitoringand escalate appropriately.

You will undertake venepuncture, cannulation, blood glucose and ECGtraining to assist with the registered nurses.

You will work within the minor injuries unit and assist with minordressings, eye washouts and applying plaster of paris to fractures.

You will assist with patients mobilisation, ensuring safe environmentand using appropriate techniques.

You will make beds and help to ensure the ward/department is kept clean,tidy and safe.

You will communicate with patients and their relatives with care andcompassion.

You will help to ensure that patients are kept comfortable and receivepersonalised care.

You will be involved in patient booking in / admission, introducingpatients to ward / department area as directed by registered nurse.

You will assist with the recording and safe keeping of patients propertyand valuables.

You will assist the multi professional team to prepare and supportpatients undergoing treatment and / or investigation maintaining privacy anddignity at all times.

You will safeguard vulnerable adults.

You will complete all mandatory training required for your role andcontinuously maintain your compliance at 95% or above.

You will report to the nurse in charge of the ward / department mattersof concern relating to patients and the ward / department environment.

You will undertake duties outside your working area (e.g. delivery andcollection) to assist in maintaining good communication.

You will ensure the privacy and dignity of patients is met at all times.

You will be adaptable and flexible to working in various areas of thedepartment or ward as required.

Person Specification

Qualifications

• Basic standard of education including Maths and English Experience of working in a patient care setting or customer facing environment Care certificate course or equivalent
• Basic IT knowledge/skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust

£24,625 to £25,675 a yearAdditional pay award to be implemented in 2025