Senior Global Content Design & Governance Lead

Norton Blake Limited; Greater London; Hybrid; GBP 92,000 - 100,000; Full time

Job summary

Norton Blake Limited in London is seeking a Global Content Design & Governance Lead to shape the content experience across a global organisation's customer-facing web and mobile platforms. This role blends strategic leadership with practical content design.

The position is a 1-year hybrid contract in London, paying circa £500-£540 per day. You will establish standards, governance frameworks and embed content design across discovery, design, development and validation.

Qualifications

• Strong expertise in content design, UX writing and information architecture.
• Governing content across global digital platforms serving multiple markets.
• Embedded content design into the product development lifecycle.
• Developing reusable standards with global consistency and regional localisation.

Responsibilities

• Establish global content standards, terminology, design patterns and governance frameworks.
• Define how content is created, approved, localised and published with product owners.
• Embed content design throughout discovery, design, development and validation.
• Help product teams build sustainable content ownership and governance practices.
• Use analytics, customer research and support insights to measure content effectiveness.

Skills

Content design

UX writing

Information architecture

Global content governance

Stakeholder influence

Job description

Norton Blake Limited in London is seeking a Global Content Design & Governance Lead to shape the content experience across a global organisation's customer-facing web and mobile platforms. This role blends strategic leadership with practical content design.

The position is a 1-year hybrid contract in London, paying circa £500-£540 per day. You will establish standards, governance frameworks and embed content design across discovery, design, development and validation.