Senior Florist

Neill Strain Floral Couture Ltd; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Sales-related bonus scheme

Staff discount

Active training scheme

Job summary

Neill Strain Floral Couture Ltd in Central London is seeking a full-time Florist to create and sell luxurious floral arrangements. The ideal candidate should have prior floristry experience and excellent customer service skills. Join a team that values artistry in floral design and provides top-tier service to discerning clients.

Work in a prestigious boutique environment with opportunities for personal growth and creativity. Competitive pay, sales-related bonuses, and staff discounts are offered.

Qualifications

• Prior floristry experience is essential.
• Impressive knowledge of advanced floristry techniques.
• Excellent customer service and interpersonal skills.

Responsibilities

• Create and sell luxurious, bespoke floral bouquets and arrangements.
• Fulfil all orders to the highest standard.
• Provide a superb customer service experience.

Skills

Floristry experience

Customer service skills

Interpersonal skills

Advanced floristry techniques

Ability to work under pressure

Education

Comprehensive floristry training

Job description

Since 2008, Neill Strain Floral Couture has been creating breath-taking floral masterpieces across London and beyond. Our flagship boutique in Belgravia, alongside our prestigious concession at Harrods in Knightsbridge and our studio in Parsons Green, are synonymous with opulent floral installations and our unmistakable language of Floral Couture. Our team is wholeheartedly dedicated to surpassing the expectations and desires of our discerning clientele. We achieve this by providing adaptable and innovative floral expertise, ensuring that each arrangement is a true work of art.

We take immense pride in sourcing rare and exceptional blooms directly from leading growers in Holland, all while upholding our commitment to sustainability. By doing so, we not only deliver unparalleled beauty but also contribute to a greener and more environmentally conscious world. Embark on a journey of floral excellence with us, where every creation is a testament to our unwavering passion for beauty and craftsmanship. Join our team at our new boutique in London and help us celebrate the artistry of nature and experience the transformative power of Floral Couture.

Job Title: Florist (full-time, 5 days including some weekends)

Location: Central London

Sector: Luxury Retail Floristry

Job Purpose: Create and sell luxurious, bespoke floral bouquets and arrangements.

Key Responsibilities:

• Work independently as well as with the team to fulfil all orders to the highest standard and in keeping with the NSFC brand – both in floral design and presentation.
• Always provide a superb customer service experience in person and over the telephone while taking detailed orders, advising customers and processing payments.
• Proactively recommend flower and foliage combinations while considering customers’ budgets, evoking their desired sentiments or styles.
• Maintain an adequate supply of ready-to-go bouquets.
• Keep the boutique floor and your working space clean and tidy, maintain appropriate dress code.
• Display merchandise throughout the boutique creatively with products clearly priced.
• Ensure the flowers on the stand are fresh, conditioned and the water in vases is clean.

You will be expected to:

• Uphold the brand standards, take pride in our luxury product and be a committed representative of the brand.
• Adhere to all company practices set out by company management.
• Consistently maintain the elite customer service standards the company is known for.
• Have an exceptional work ethic with a diligent attitude and personal accountability.
• Demonstrate a creative flair for floristry while embracing the Company Director’s artistic vision.
• Be a great team player and have a positive, friendly and compassionate attitude.

Your profile:

• Prior floristry experience is essential
• A comprehensive level of floristry training.
• Impressive knowledge of advanced floristry techniques.
• Excellent customer service and interpersonal skills.
• Previous experience in luxury retail is preferred.
• Ability to work under pressure.
• A passion for flowers and luxury high end design.
• Perfect written and spoken English.
• Good level of IT skills.
• Full clean UK driving license is preferred.

We offer competitive rates of pay depending on your experience, which is reviewed annually. We operate a sales related bonus scheme and offer staff discount. We have an active training scheme for our florists, to ensure that we offer the highest floristry standards.

If you feel that your profile matches these requirements, please send your CV, cover letter and portfolio of your recent floristry work in PDF format to [e-mail]. Successful applicants will be contacted and invited for an interview. References will be required.