Senior Finance Systems Analyst

Motability Operations Limited; West of England; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Annual discretionary bonus

Pension 15% non-contributory

Life assurance

Job summary

Motability Operations is seeking a Finance Systems Analyst to deliver hands-on finance systems capability, ensuring BAU stability and controlled change across the finance systems estate. You will work closely with the Finance Systems Controller to provide evidence, testing, master data governance and support for change assessments.

You will bring practical finance grounding with system experience, strong judgement, and the ability to engage with finance users, SMEs, vendors and control owners

Qualifications

• Experience in finance-side systems, controls and change.
• Hands-on finance-side systems activity including testing and BAU transition.
• Experience with core finance platforms and process controls.

Responsibilities

• Provide hands-on finance systems support and administration.
• Assist with incident support, change assessment and L1/L2 triage.
• Ensure BAU stability and evidence across the finance systems estate.
• Collaborate with Finance Systems Controller and stakeholders to manage risks.

Skills

Finance systems experience

Stakeholder management

Analytical thinking

Hands-on systems work

Testing and BAU

Education

Qualified accountant

Tools

Oracle E-Business Suite

Alfa

IT2

HSBCnet

Bottomline

AutoRek

OAS / OBIEE

Hyperion / SmartView

Jira / JSM

ServiceNow

Job description

About The Role

This role sits within Finance, reporting to the Head of Finance Transformation. It provides experienced, hands-on Finance Systems analyst capability and works closely with the Finance Systems Controller, providing cover for defined Finance Systems activities where appropriate.

The role supports BAU stability and controlled change across the Finance Systems estate by undertaking practical Finance-side systems work across incident support, helpdesk activity, system administration, master data, access, recertification, control evidence, operational monitoring, testing, documentation, user enablement, Change Assessment and Routing (L1 / L2 Triage) support and Finance-side change-control lifecycle evidence.

Working closely with the Finance Systems Controller, the role helps keep Finance Systems activity visible, evidenced, coordinated and supportable across BAU, Finance’s Change Assessment and Routing model (L1 / L2 Triage), and Finance-side change-control lifecycle. It is responsible for defined practical Finance-side systems activities and routines, while escalating risks, gaps, dependencies and control issues where broader stewardship, ownership, sponsorship, prioritisation or senior judgement is required.

The role supports the operation and evidence of Finance-side systems controls across BAU and change. Accountability for business processes, business controls and operational decisions sits with the relevant line owner, process owner or control owner in accordance with RACI.

This is a hands-on, technical Finance Systems role requiring strong Finance grounding, practical systems capability, attention to detail, sound judgement and the discipline to protect BAU stability while supporting controlled improvement, Change Assessment and Routing (L1 / L2 Triage) activity and Finance-side change-control lifecycle disciplines.

About You

You bring practical experience across Finance systems, systems control, audit, change and operational delivery. You understand the importance of BAU stability, control, evidence, stakeholder ownership and controlled change in a Finance environment.

You may have built your career through Finance or audit, likely moving into transformation, change or systems environments. You combine strong technical Finance grounding with practical systems experience and change-management capability. You are comfortable undertaking hands‑on systems work while also bringing the judgement, credibility and discipline expected of an experienced Finance Systems practitioner Matter Expert (SME) providing trusted Finance Systems support and operational continuity.

You are organised, analytical and pragmatic. You can investigate issues, ask the right questions, gather evidence, identify dependencies and follow activity through to closure. You are confident working with Finance users, Subject Matter Experts (SME), Technology colleagues, vendors, consultants and control owners.

You communicate clearly, keep stakeholders informed and take a customer / stakeholder-focused approach to support and problem-solving. You are proactive and flexible, able to manage competing priorities while maintaining accuracy, evidence quality and attention to detail.

Above all, you are motivated by impact: helping Finance operate safely, strengthen control, build capability and evolve the Finance Systems estate in a controlled and sustainable way.

Minimum criteria

• Relevant experience in Finance-side systems, processes, audit, controls and systems change
• Experience undertaking hands‑on Finance-side systems activity, including support, administration, testing, evidence, issue investigation or controlled change
• Experience working with core Finance platforms or system-dependent Finance processes, such as ERP / accounting systems, treasury and banking systems, payment solutions, reconciliation platforms, planning tools, reporting tools or service-management platforms
• Practical understanding of Finance-side systems-control mechanisms and their role in protecting BAU stability, auditability and compliance
• Experience supporting, assuring or delivering Finance-side systems change, including testing, implementation and BAU transition
• Effective communication, judgement, stakeholder-management and analytical skills, with the ability to engage with colleagues across different levels and disciplines

Desirable

• Qualified accountant
• Experience working in large, complex, regulated, agile or matrix organisations
• Experience with Oracle E-Business Suite, Alfa or comparable asset / lease-finance platforms, IT2, HSBCnet, Bottomline, AutoRek, OAS / OBIEE, Hyperion / SmartView, Jira / JSM, ServiceNow or comparable enterprise Finance systems
• Experience supporting Finance master data, access, recertification, system administration, control evidence, testing, upgrades, releases or BAU transition
• Experience supporting audit requests, control reviews, reconciliations, service reviews or recurring Finance control routines
• Exposure to business process mapping and design, Lean, root cause analysis, automation, optimisation, AI adoption or workflow improvement in a controlled Finance environment
• Industry experience in financial services, leasing, automotive, asset finance, regulated customer operations or other complex transaction‑led environments

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry‑free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on‑site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, you can expect:

• An annual discretionary bonus
• 15% non‑contributory pension (9% non‑contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well‑being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to our fully accessible company allotment – Where we grow our own produce for local charitable organisations
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.