Finance Systems Controller

Motability Operations Limited; West of England; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Pension 15%

Life assurance

Job summary

Motability Operations Limited is seeking a senior Finance Systems professional to safeguard BAU stability while guiding Finance change through proper assessment and routing. You will oversee governance, system administration, master data, and access controls, ensuring disciplined, auditable processes across the Finance Systems estate.

You will collaborate with Finance and IT stakeholders to protect controls, deliver controlled evolution, and maintain resilience.

Qualifications

• Qualified accountant with post-qualification Finance experience.
• Experience with ERP, treasury, banking, reconciliation, planning or reporting systems.
• Proven track record in Finance control, governance, evidence and change-management judgement.
• Strong understanding of Finance systems-control mechanisms protecting BAU stability.
• Experience delivering Finance-side systems change including testing and BAU transition.

Responsibilities

• Maintain end-to-end view of the Finance Systems estate and governance.
• Oversee Finance-change assessment, routing and lifecycle management (L1/L2).
• Provide governance and oversight of Finance Systems activity for prioritisation and decision-making.
• Protect BAU stability while enabling controlled evolution of the Finance Systems estate.

Skills

Finance systems control

Stakeholder management

Change management

Audit awareness

Governance oversight

BAU protection

Systems thinking

End-to-end view

Education

Qualified accountant

Tools

Oracle E-Business Suite

Jira/JSM

ServiceNow

Job description

About The Role

This role sits within Finance, reporting to the Head of Finance Transformation and working closely with the Senior Finance Systems Analyst as part of the Finance Systems capability. Its purpose is to protect BAU stability while ensuring change is appropriately assessed, routed and controlled through its lifecycle. It supports Finance in operating safely and moving at pace while safeguarding the Finance-side capabilities, logic, controls and dependencies that keep the Finance Systems estate stable, resilient, compliant and capable of controlled evolution.

Acting as a Finance-side senior systems stewardship and control point, the role maintains an end-to-end view across the Finance Systems estate. Its remit spans Finance-side governance, systems-control cohesion, system administration, master data, Delegation of Authority, Segregation of Duties, access and recertification, Finance-side helpdesk and incident support, and AI / automation guardrails. It provides stewardship and oversight across these activities to help protect BAU stability, resilience and control.

The role brings deep Finance Systems and finance control expertise to Finance’s Change Assessment and Routing model (L1 / L2 Triage) and stewards the Finance-side change-control lifecycle. It provides governance, visibility and oversight across Finance Systems activity, helping ensure change is appropriately controlled, prioritised and progressed while maintaining a Finance-side portfolio view of the change funnel and pipeline for visibility, prioritisation and decision-making, including where outcomes relate to policy, training, process or controls.

Finance Systems supports the operation and cohesion of Finance-side systems controls across BAU and change. Accountability for business processes, business controls and operational decisions sits with the relevant line owner, process owner or control owner in accordance with RACI.

About You

You bring a demonstrable track record across Finance, complex Finance environments, systems control, audit and change. You have practical experience of working in environments where BAU stability, control, evidence, stakeholder ownership and controlled change are critical.

You may have built your career through Finance or audit, likely moving into transformation, change or systems environments. You combine strong technical Finance grounding with practical systems experience and substantial change-management capability. You understand the importance of control, evidence and auditability, while also being motivated by improvement, simplification, automation and controlled evolution.

You are confident operating across Finance, Audit, Technology, consultants, vendors and business owners. You can hold the end-to-end view, identify dependencies and weak signals, ask the right questions, and bring structure to ambiguous issues or change scopes.

You are calm, pragmatic and credible, with the discipline to protect BAU first while enabling Finance to move at pace, and the judgement to know when to coach, challenge, assure or get directly involved. You are motivated by helping Finance operate safely, strengthen control, build capability and evolve the Finance Systems estate in a controlled and sustainable way.

Minimum criteria

• Qualified accountant
• Significant post-qualification experience across Finance-side systems, processes, audit, controls, systems change and transformation
• Experience with core Finance platforms such as ERP / accounting systems, treasury and banking systems, payment solutions, reconciliation platforms, planning tools, reporting tools or service-management platforms
• Demonstrable track record in roles requiring strong Finance control, governance, evidence and change-management judgement
• Strong practical understanding of Finance systems-control mechanisms and their role in protecting BAU stability, auditability and compliance
• Proven experience supporting, assuring or delivering Finance-side systems change, including testing, implementation and BAU transition
• Strong communication, judgement, stakeholder-management and assurance skills, with the ability to influence, challenge and support colleagues across different levels and disciplines

Desirable

• Experience working in large, complex, regulated, agile or matrix organisations
• Experience with Oracle E-Business Suite, Alfa or comparable asset / lease-finance platforms, IT2, HSBCnet, Bottomline, AutoRek, OAS / OBIEE, Hyperion / SmartView, Jira / JSM, ServiceNow or comparable enterprise Finance systems would be advantageous
• Experience supporting automation, optimisation, AI adoption or workflow improvement in a controlled Finance environment
• Experience with business process mapping and design, Lean and root cause analysis

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, you can expect:

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.