Senior Field Solutions Engineer — Autonomy for Defense

Shield AI; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Shield AI in London seeks a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, and demonstrations for Hivemind autonomy systems across Europe, the UK, NATO, Africa, and allied nations. You will translate customer needs into feasible solution concepts and serve as the technical bridge between BD, product, and engineering.

The role requires 7+ years in technical customer-facing roles, strong English, and willingness to travel internationally; London-based work is

Qualifications

• 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
• Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
• Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
• Experience supporting international defense, security, aerospace, government, or advanced technology customers.
• Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, commercial, and leadership audiences.
• Ability to work cross-functional with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
• Willingness and ability to travel internationally for customer engagements, demonstrations, exercises, and internal meetings.
• Ability to work from or regularly support activities in London, United Kingdom.
• Professional fluency in English.

Responsibilities

• Serve as a customer-facing technical expert for Hivemind autonomy solutions across the EURAF region.
• Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
• Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
• Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
• Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
• Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
• Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
• Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
• Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
• Monitor relevant developments in autonomy, AI, unmanned systems, mission software, defense technology, and EURAF regional defense modernization priorities to inform customer conversations and product feedback.
• Build trusted relationships with customer technical stakeholders, regional partners, and internal cross-functional partners.
• Operate independently across complex international customer engagements while keeping internal stakeholders aligned and informed.
• Support regional engagement strategies by tailoring technical messaging, demos, and solution concepts to EURAF customer missions, operating environments, and partnership models.

Skills

Autonomy

AI-enabled systems

Mission software

Unmanned systems

Robotics

Defense tech

Tools

Python

C++

Linux

APIs

SDKs

Job description

Shield AI in London seeks a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, and demonstrations for Hivemind autonomy systems across Europe, the UK, NATO, Africa, and allied nations. You will translate customer needs into feasible solution concepts and serve as the technical bridge between BD, product, and engineering.

The role requires 7+ years in technical customer-facing roles, strong English, and willingness to travel internationally; London-based work is