Senior Field SMR Technician

Kwik Fit; Sheffield; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Retail discounts

Discounted services

Wagestream access

Free eye tests

Discounted glasses

Online GP

Cycle-to-work

Mortgage advice

Life assurance

Employee assistance

Paternity leave

Job summary

Kwik Fit in the United Kingdom seeks an experienced Senior Field Technician to join our field team. You will support centres nationwide with advanced diagnostics, problem-solving, and specialist repair work across ICE, hybrid and EV vehicles.

This high‑impact role involves independent work, mentoring colleagues, and leading technical excellence while maintaining the highest safety standards on every job. You will travel across the UK to keep customers safe on the road.

Qualifications

• Strong expertise across ICE, hybrid and EV systems.
• Advanced fault finding and diagnostic capability.
• Comfortable using specialist tools and diagnostic equipment.
• Able to work independently and manage workload.
• Confident communicator who can translate technical issues clearly.
• Passionate about supporting and developing others.
• Committed to health, safety and high workmanship standards.
• Continuous learner with a solutions‑focused mindset.
• Full UK Driving Licence is required.

Responsibilities

• Respond to urgent and planned technical callouts.
• Deliver on-site diagnosis, repair and validation including road testing.
• Provide rectification backup to support customer experience.
• Collaborate with centre teams to prioritise and resolve issues; coach & develop others.
• Provide guidance and mentoring to technicians across the network.
• Build confidence and technical capability within centre teams.
• Support technical investigations and customer queries with insights; shape continuous improvement.
• Share insights on emerging faults and trends.
• Contribute to technical bulletins and training materials.
• Lead Technical Excellence with advanced diagnostics across mechanical and electrical systems.
• Resolve complex, intermittent, and misdiagnosed faults; major repairs including engine/transmission.
• Champion EV & Hybrid safety with high-voltage procedures.

Skills

ICE systems

Hybrid systems

EV systems

Fault finding

Diagnostics

Diagnostic tools

Specialist tools

Independent work

Clear communication

Developing others

Health & safety

Continuous learning

Education

Full UK Driving Licence

Tools

Diagnostic equipment

Specialist tools

Job description

Field based - with regional and national travel required. As a trusted technical specialist, you will: Support Centres in the Field.

• Respond to urgent and planned technical callouts.
• Deliver on-site diagnosis, repair and validation including road testing.
• Provide rectification backup to support customer experience if things go wrong.
• Collaborate closely with centre teams to prioritise and resolve issues Coach & Develop Others.
• Provide guidance and mentoring to technicians across the network.
• Build confidence and technical capability within centre teams.
• Support technical investigations and customer queries with clear insights Shape Continuous Improvement.
• Share insights on emerging faults and trends.
• Contribute to technical bulletins and training materials.
• Act as a key link between field experience and internal teams Lead Technical Excellence.
• Carry out advanced diagnostics across mechanical and electrical systems.
• Resolve complex, intermittent, and misdiagnosed faults with precision.
• Perform major repairs including engine, transmission, and high-voltage systems Champion EV & Hybrid Safety.
• Apply high-voltage isolation procedures confidently.
• Replace and repair EV components (inverters, compressors, etc. )
• Maintain full compliance with EV safety protocols.

The Day to Day

Were looking for an experienced Senior Field Technician to join our expert field team, supporting centres across the UK with advanced diagnostics, technical problem-solving, and specialist repair work.

This is a high-impact, hands-on role where youll work across ICE, hybrid, and electric vehicles, acting as the go-to technical expert and helping keep our customers safe on the road.

Who we're looking forYoure a skilled problem-solver who thrives in a fast-paced, independent role and wants to support others in developing technical skills and knowledge.

• Strong expertise across ICE, hybrid, and EV systems.
• Advanced fault-finding and diagnostic capability.
• Comfortable using specialist tools and diagnostic equipment.
• Able to work independently and manage your workload.
• A confident communicator who can translate technical issues clearly.
• Passionate about supporting and developing others.
• Committed to health, safety, and high standards of workmanship.
• A continuous learner with a positive, solutions-focused mindset
• Required Qualifications, Certificates or Licences.
• Full UK Drivers Licence.

The Perks

At Kwik Fit, we recognise your expertise and reward it:

• Retail discounts at supermarkets and high street brands.
• Up to 50% off Kwik Fit services.
• Wagestream access your wages early.
• Free eye tests and discounted glasses.
• 24/7 online GP service.
• Cycle-to-work scheme.
• Free mortgage advice.
• Life assurance.
• Employee Assistance Programme.
• Full-pay paternity leave.

About us

If you thrive on solving complex problems, enjoy working autonomously, and want to make a real impact across a national network this is your opportunity.

help shape the future of automotive expertise at Kwik Fit.