Senior Field Service Engineer

TN United Kingdom; Southend-on-Sea; On-site; EUR 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Field Service Engineer to join their customer-focused team in Southend-on-Sea. This role involves managing and upgrading customer control projects, designing automation systems, and delivering training to clients. The ideal candidate will possess a degree in engineering and have proficiency in KNX and Tridium AX, along with strong customer relationship skills. The company offers a competitive salary, generous leave, and a comprehensive benefits package, all while fostering an inclusive and innovative work environment.

Benefits

Competitive salary & bonus scheme

28 days annual leave

Pension scheme

Employee share ownership

Health & wellbeing support

Gym flex

Internal mobility

Learning portal

Qualifications

• Degree in Engineering or equivalent experience required.
• Strong customer relationship skills and collaboration necessary.

Responsibilities

• Coordinate and fault-find project solutions for customer control projects.
• Design building control and automation systems.

Skills

Engineering Degree

Customer Relationship Skills

KNX

DALI Control

Tridium AX/N4

LON

Modbus

Fluency in English

Education

Degree in Engineering

Tools

AutoCAD

StruxturWare

Job description

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Senior Field Service Engineer, Southend-on-Sea

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Job Category:

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EU work permit required:

Yes

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Job Reference:

53a7d3e3da4a

Job Views:

14

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

Mission: In this role, you will be part of a customer-focused team dedicated to supporting our clients in the Smartspace line, reporting to the Services Operations Manager. The successful candidate will ensure that our customer’s control projects are managed, maintained, and upgraded where possible.

Key Responsibilities:

1. Coordinate, prepare, and fault-find project solutions.
2. Design and engineer building control and automation systems, supporting the broader team.
3. Work with bus systems and technologies such as KNX, LON, BACnet, Modbus, & Tridium Niagara AX, with development to StruxturWare, Wiser for KNX.
4. Build and maintain systems software and configurations (ETS).
5. Deliver training to customers and team members.
6. Participate in smaller projects, scheduling equipment, pre-configuring, and preparing documentation.
7. Liaise with customers regarding queries.
8. Draw and design with AutoCAD, updating schematics, layouts, and topology drawings as needed.

Skills and Attributes:

• Degree in Engineering or equivalent experience.
• Related work experience in a similar role.
• Strong customer relationship skills and collaboration.
• Proficient in KNX, DALI Control, Tridium AX/N4; knowledge of LON, C-Bus, Modbus, Niagara AX, PME, PSO, StruxturWare is desirable.
• Ability to commit and follow through.
• Fluency in English (written and verbal).

At Schneider Electric, diversity and inclusion are core to our culture. We value and promote an inclusive environment and participate in the Disability Confident Program, supporting employees with disabilities.

What We Offer:

• Competitive salary & bonus scheme.
• 28 days annual leave + public holidays, holiday buy & sell program.
• Pension scheme, employee share ownership, health & wellbeing support, gym flex, internal mobility, discounts, learning portal, and more.

Apply now: Submit an online application. Join Schneider Electric and contribute to a sustainable, innovative future. Our values include Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork. We celebrate IMPACT Makers—people turning sustainability ambitions into actions.

Schneider Electric’s global revenue is €36 billion, with +13% organic growth, operating in + countries. We aim to be the most inclusive and caring company, providing equitable opportunities and fostering diversity. We uphold the highest standards of ethics and compliance, guided by our Trust Charter, which you can learn more about on our website.

Schneider Electric is an Equal Opportunity Employer, committed to diversity and inclusion in all aspects of employment.