Senior Faculty Operations Manager

Imperial College London; London; On-site; GBP 70,000 - 95,000; Full time

Job summary

Imperial College London seeks a Senior Faculty Operations Manager to enhance faculty operations through strategic leadership and process improvement. This role demands a leader capable of collaborating with senior academics and professional services, ensuring operational excellence while fostering a supportive environment. With benefits such as 39 days of annual leave and flexible working policies, this position offers a competitive salary at a leading educational institution.

Benefits

39 days’ annual leave

Generous pension schemes

Flexible working policy

Generous family leave packages

On-site leisure facilities

Cycle-to-work scheme

Interest-free season ticket loan schemes

Diverse and inclusive work culture

Qualifications

• Experienced operational leader managing professional services or administrative teams.
• Able to work with senior leadership on complex matters.
• Skilled in process improvement without imposing standard solutions.

Responsibilities

• Provide strategic and operational leadership across faculty support functions.
• Lead the Dean’s Office EA team and ensure high-quality support.
• Collaborate with HR and Finance to improve service delivery.

Skills

Leadership

Process Improvement

Communication

Interpersonal Skills

Job description

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Senior Faculty Operations Manager, London

Client:

Imperial College London

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

79b0381dd4af

Job Views:

6

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

Do you have the strategic insight and leadership experience to shape faculty operations in a world-class academic environment?

We are seeking a Senior Faculty Operations Manager to support departments and lead the Dean’s Office EA team, helping to improve consistency, streamline processes, and enhance the support provided to academic leadership. You will play a key role in embedding operational excellence while championing autonomy and collaboration across the Business School.

In this role, you will provide strategic and operational leadership across departmental and central faculty support functions. You will support Department Operations Officers in academic departments, helping ensure processes are consistent where needed but flexible to local context.

You will lead the Dean’s Office EA team, ensuring high-quality support to the Senior Leadership team, while also acting as a key liaison between academic and professional services. You will collaborate with HR, Finance, and senior academic leadership to reduce complexity, support change initiatives, and improve service delivery.

You will also work closely with the Vice Dean (Research and Faculty) on faculty-related processes such as promotions, probations and the PRC, helping to ensure they are well coordinated and professionally delivered.

• Experienced operational leader with a strong track record of managing professional services or administrative teams
• Able to work confidently with senior leadership and academic colleagues, supporting them with complex matters and sensitive processes
• Skilled in process improvement and standardisation, without imposing one-size-fits-all solutions
• Excellent communication and interpersonal skills, with the ability to build trusted relationships across teams
• Comfortable navigating a fast-paced, complex organisation with competing priorities
• Committed to professional development, inclusion, and building a collaborative culture
• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various resources to support your personal and professional development.