Band 4 - Facilities Administrator, Facilities

Westhertshospitals; Watford; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Flexible working

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 4 Facilities Administrator to support the delivery of a comprehensive facilities management function at Watford General Hospital. The role involves admin support, reporting, and coordination across cleaning, catering, waste, portering, linen and pest control teams.

The post is based at Watford Hospital, 37.5 hours per week, permanent contract, with flexible working options.

Qualifications

• NVQ Level 2 Certificate/Diploma in Administration or equivalent experience
• Microsoft Office Packages

Responsibilities

• Provide admin support to the management and auditing team, typing up and sending out audit reports and compiling monthly reports
• Manage the inbox for all facilities related queries, responding where possible or allocating to the appropriate person
• Completing, extracting relevant Datix data, ensuring the Datixs are reviewed and compiling relevant reports
• Organising meetings and taking minutes where applicable
• Using the Micad system to manage pest control and other relevant jobs; ensuring that catering reports are saved onto the shared drive

Skills

Good communication skills

Customer service experience

Minute taking

Administrative skills

Microsoft Office

Education

NVQ Level 2 in Administration or equivalent

Microsoft Office Packages

Tools

Micad system

Microsoft Word

Excel

Outlook

Job description

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Important: West Hertfordshire Teaching Hospitals NHS Trust does not charge any fees at any stage of the recruitment process, including job applications, sponsorship arrangements or employment offers.

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Band 4 - Facilities Administrator, Facilities

Band 4

Main area Facilities Grade Band 4 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week Job ref 360-G-11768

Department name West Herts - General Staffing Site Watford General Hospital Town Watford Salary £29,812 - £32,715 pa inc. HCA Salary period Yearly Closing 17/09/2026 23:59

Job overview

To support on the delivery of a comprehensive, professional, and confidential support function in the provision of Facilities management services.

Facilities teams are responsible for providing safe, clean and supporting environment in which clinical services can operate effectively and covers services such as cleaning, catering, waste management, portering, linen and pest control.

The post holder will work alongside Facilities Managers and their team in delivering effective facilities management services. The job is 37.5 hours per week.

The post is based at Watford Hospital but there may occasionally be a requirement to travel to other sites at Hemel Hempstead and St Albans. Driving license is required.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

To provide admin support to the management and auditing team, typing up and sending out audit reports and compiling monthly reports.

Manage the inbox for all facilities related queries responding where possible or allocating to the appropriate person.

Completing, extracting relevant datix data, ensuring the Datix’s are reviewed and compiling relevant reports, and chasing up information.

Organising meetings and taking minutes where applicable.

Using the Micad system to manage pest control and other relevant jobs
Ensuring that all catering reports are saved onto the shared.

Working for our organisation

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

Detailed job description and main responsibilities

Key relationships for this role include Head of Facilities, Facilities Managers (all sites), Waste Manager, Catering and Retail Specialist, Facilities Assurance Officer, All Trust personnel linked with facilities related matters.

Contracted Service Providers linked with facilities and facilities management contracts and other external parties relating to facilities management.

Person specification

Education and qualifications

• NVQ Level 2 Certificate/Diploma in Administration or equivalent experience
• Microsoft Office Packages

Knowledge

• Good communication skills with all levels of staff / customers/ suppliers
• Office Procedures
• Competent in the use of Microsoft Windows, Word, Excel, Outlook
• Principles of minute taking at meetings.
• Understanding policy and procedural documentation.

Experience

• Experience in Customer Service
• Experience of working in a re-active and pressurised environment.
• NHS/Facilities knowledge Meeting administration.

West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire.

As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.