Senior Facilities Manager

Selfridges; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Facilities Manager who will oversee the delivery of world-class environments across various sites. This role involves leading operational teams, managing budgets, and driving sustainability initiatives to meet ambitious environmental goals. With a focus on innovation and efficiency, the successful candidate will ensure that facilities management strategies protect assets while fostering a proactive maintenance culture. If you are a results-driven professional with a passion for sustainability and a proven track record in facilities management, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Proven experience in multi-site facilities management, ideally in retail.
• Strong leadership and management skills with a focus on sustainability.

Responsibilities

• Lead operational facilities teams to deliver best in class management.
• Drive sustainability initiatives and manage operational budgets effectively.

Skills

Facilities Management

Leadership

Sustainability

Communication Skills

Cost Management

Project Management

Education

Professional Senior Management Experience

Experience in Retail

Job description

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Senior Facilities Manager

Job Introduction

A bit about the job

As the Senior Facilities Manager you will:

• Own the delivery of world class environments across our stores as well as our office and workplace campus.
• Lead and manage the operational facilities teams, both internally, and with our external service providers, to deliver best in class facilities management across all sites. This will be achieved through strong process management, as well as creative and innovative change.
• Proactively drive change and innovation to deliver new ways of working to the business, as well managing all day to day operational needs.
• Deliver change and influence key stakeholders and the wider business; this is a key skill to the Senior Facilities Manager's success.
• Manage and oversee any required project delivery, ensuring the plan delivers future resilience across our infrastructure and buildings.
• Ensure the facilities management strategy protects our assets and investments.
• Create a proactive operational maintenance program, and manage the delivery across all of our managed stores, workplaces, and sites.
• Ensure the daily operational management of all our sites is delivered in a timely, proactive manner.
• Create alignment and an effective working structure across internal and external service providers and partners.
• Take a leading role identifying sustainable opportunities and initiatives and influencing business adoption to support the delivery of our environmental and Project Earth goals.
• Drive our sustainability agenda across facilities management, finding creative ways to deliver sustainability and energy goals.
• Be responsible for delivery and management of our Fire Strategy across all locations.
• The role requires flexibility between leadership and strategic thinking, as well as a 'hands-on' approach.
• Be fully cost and P&L accountable for all operational spend and investment, and the forecasting and management of all budgets.
• Take the lead in driving operational and cost efficiency across all locations and business areas.
• In this fast-paced role you will be responsible for:
• Ownership of proactive maintenance plan for all locations.
• Deliver through the teams a proactive/preventative maintenance regime.
• Monitor and review opportunities to develop the model, including looking at business trends.
• Fully integrated and engaged with the Project, Design, and Procurement teams.
• Developing and leading the teams in all locations.
• Provide leadership, development, and coaching; implement and set up structures to deliver team goals and objectives.
• Ownership of 3rd Party Contracts and relationships with relevant Senior Sponsors both internally and externally.
• Check all contracts are being measured and reviewed quarterly/bi-annually/annually as required.
• Ownership of compliance and statutory compliant buildings across stores, offices & workplaces; develop internal reports and audits.
• Work as one with H&S / Fire / Food Technical teams to manage all risk.
• Leading and managing the Waste, Recycling, and sustainability agenda.

A bit about you

• Be a professional senior manager with strong facilities experience, ideally in retail.
• Come with a strong background and success in multi-site facilities management.
• Results driven, with best in class examples of success.
• Have a passion for Sustainability, able to lead and deliver creative ways to map our carbon reductions and Science-based target goals.
• Excellent communication and interpersonal skills at all levels to encompass senior management and leadership teams, as well as consultants, team members across multiple levels, and the public.
• Able to demonstrate strong leadership and management skills and experience. Knowledge and skills in managing large teams, both internal and third party, with formal performance management skills a must.
• Experience of working in a luxury retail or retail and hospitality environment advantageous.
• Experience and understanding of working with listed and heritage buildings advantageous.
• Ability to work under pressure, and adapt and flex from strategic to 'hands-on' delivery whilst maintaining deadlines.
• Strong operational cost management and budgeting experience essential.
• Astute, tenacious, and creative when it comes to setting and managing all budgets and costs (both capital and operational).
• Ability to make the complex simple, solution and action driven; a strong motivator.
• An example of our values, a trusted and respected colleague.

Selfridges