Senior Exams Assistant

The Methodist Church in Britain; East Mersea; On-site; GBP 21,000 - 27,000; Full time

Job summary

Colchester Institute in Colchester is offering a six-month maternity leave cover in the exams team, a full-time administrative post focused on entering students for qualifications and scheduling examinations with awarding bodies in line with JCQ rules.

The role involves running the examination process from scripts to access arrangements, maintaining data in college systems, and providing customer-focused service to students and staff.

Qualifications

• Level 2 English and maths (GCSE grade 4 or C, or equivalent).
• Education to level 3 or above, and/or a professional exams qualification or equivalent.
• Experience in a busy administrative team, managing own workload and conflicting priorities.
• Dealing with people at all levels and of all ages, in person, by phone and in writing.
• Working with complex databases for data collection, input, tracking and reporting.
• Excellent IT skills, including Microsoft Office, to produce clear communications from database information.

Responsibilities

• Prepare and submit qualification registrations and exam entries to awarding bodies by published deadlines.
• Plan annual examinations with Curriculum Area Heads using the Curriculum Plan.
• Arrange access arrangements with the Additional Learning Support team and obtain awarding body approval.
• Organise examinations, including invigilation and rooms, publicise regulations, and resolve clashes and access requirements.
• Secure, prepare and dispatch specialist stationery and examination scripts, and collect and mail completed scripts.
• Maintain examination and assessment data in the college student record systems.
• Keep up to date with awarding body and regulator changes, communicate them to the exams and timetabling team, and keep exams web information current.
• Review systems and procedures, remove unnecessary manual processes, and maintain procedural notes for key tasks.
• Respond promptly and professionally to enquiries from staff, students and external customers.
• Distribute entry and examination information to curriculum teams.

Skills

IT skills

Customer service

Education

GCSE English & Maths

Level 3 education or higher

Tools

Microsoft Office

Job description

This is a six-month maternity leave cover post in the exams team at Colchester Institute, a full-time role. The work centres on entering students for qualifications and scheduling examinations with awarding bodies, in line with JCQ rules, and running the examination process from scripts to access arrangements. Working in a busy, office-based team, the post also carries a customer-focused service to students and staff. Fit depends on GCSE English and maths at grade 4 or C or above, and education to level 3 or above.

What the job involves

• Prepare and submit qualification registrations and exam entries to awarding bodies by published deadlines
• Plan annual examinations with Curriculum Area Heads using the Curriculum Plan
• Arrange access arrangements with the Additional Learning Support team and obtain awarding body approval
• Organise examinations, including invigilation and rooms, publicise regulations, and resolve clashes and access requirements
• Secure, prepare and dispatch specialist stationery and examination scripts, and collect and mail completed scripts
• Maintain examination and assessment data in the college student record systems
• Keep up to date with awarding body and regulator changes, communicate them to the exams and timetabling team, and keep exams web information current
• Review systems and procedures, remove unnecessary manual processes, and maintain procedural notes for key tasks
• Respond promptly and professionally to enquiries from staff, students and external customers
• Distribute entry and examination information to curriculum teams

What’s required

Qualifications

• Level 2 English and maths (GCSE grade 4 or C, or equivalent)
• Education to level 3 or above, and/or a professional exams qualification or equivalent

Experience

• Working in a busy administrative team, managing own workload and conflicting priorities
• Dealing with people at all levels and of all ages, in person, by phone and in writing
• Working with complex databases for data collection, input, tracking and reporting

Skills & knowledge

• Excellent IT skills, including Microsoft Office, to produce clear communications from database information